Welcome to MemberZone's Help Site

MemberZone video tutorial - This easy to follow video tutorial will guide you through different steps of accessing the MemberZone, navigating your way through, options that you can customize, and etc. The tutorial requires Shockwave Player. To download the player visit Macromedia's website.

• Connecting to MemberZone - This is a PDF file that will guide you through different steps of accessing the MemberZone, navigating your way through, options that you can customize, and etc.
• Member Zone is a secured site that uses a Secure Sockets Layer (SSL) certificate to navigate through for secure access. Go Daddy is our security certificate for the Member Zone site. Go Daddy is one of the world's largest certificate vendors.

  If you’re prompted in your settings regarding verification of security on the memberzone.girlguides.ca issued by Go Daddy Secure Certificate Authority message, select always trust this certificate.

• Have you forgotten your Username (iMIS #)? Click here to request for it.
• Suggested browsers for accessing the Member Zone
• Add Member Zone to your Trusted sites in Internet Explorer

If your question is not answered on any of the help pages please contact us at Help Desk or if you are calling long distance please dial 1-800-292-4078, option 1. If you are calling locally use 416-410-1011 option 1. Your call will be answered by Jolera, the external helpdesk for Girl Guides of Canada.

If you are having problems locating specific resources on Member Zone, please contact Communications Help.

• GirlGuides.ca - Girl Guide National's website
• Microsoft Corporation - for resources on SharePoint.
• Macromedia - to download Shockwave Player for video tutorials.