Current Opportunities

Click on a position title below to see details of the posting.

Manager, Executive Office

 Girl Guides of Canada (GGC) provides a safe space where every girl is empowered to be everything she wants to be. As a girl-driven organization, girls are given choice, voice and the scope to take action, all within a fun and friendship-based environment. We strive to ensure that girls and women from all walks of life, identities and lived experiences feel a sense of belonging and can fully participate. GGC is an organization with over 100 years of history and a strong and growing future.

GGC is seeking a dynamic individual to support the Chief Executive Officer (CEO) and manage the work of our Executive Office. You will ensure that high quality service is provided to members of the Board of Directors and its Committee. You will embody the attributes of our core DNA – welcoming, imaginative, courageous and enthusiastic.

Your key responsibilities will be to:

  • Provide direct support to the CEO by facilitating effective decision-making and problem-solving, assessing and delegating inquiries directed to the CEO, managing correspondence and CEO communications with key stakeholders, and assisting the CEO in managing issues as they arise.
  • Develop and implement effective processes to support a highly functioning Board of Directors and Executive Office.
  • Develop presentation decks, issue briefings and reports for the CEO and Board.
  • Oversee planning and execution of the Annual General Meeting and ensure a seamless process of planning and executing in-person Board meetings.
  • Collaborate with Legal Department to coordinate the maintenance of governance policies, bylaws and procedures including directing ongoing updates to internal departments, appropriate members, and other stakeholders.
  • Collaborate with and build relationships across functional divisions and key stakeholders across the country.
  • Support relationships with external stakeholders including other non-profit organizations, donors, government, and partners.
  • Oversee the work of the Executive Office to provide administrative support to the CEO, Board, its committees, and other senior volunteers.
  • Provide leadership to ensure that Executive Office staff are equipped with the right skills, training, tools and direction to perform the work of the department.
  • Develop, execute, and monitor operating plans and budget for the Executive Office.
  • Participate effectively as a member of the management team.

Qualifications:

  • Relevant undergraduate degree or equivalent combination of education and experience.
  • Senior-level experience providing executive and governance support.
  • Experience mentoring and supervising staff.
  • In-depth knowledge of governance functions and processes.
  • Skilled at process improvement and quality control.
  • Demonstrated ability to lead effective meetings.
  • Strong customer service orientation and ability to effectively interface with senior management, staff, volunteer, Board of Directors and other stakeholders.
  • Exceptional communication abilities including written, verbal, and presentation skills.
  • Exceptional diplomacy, conflict management, negotiation and influence skills.
  • Strong organizational skills and ability to manage multiple projects and competing priorities
  • Demonstrated agility in problem-solving;
  • Ability to be discreet, maintain confidentiality and remain calm and professional in stressful situations.
  • High degree of comfort with technology (MS Office Suite, Internet).

Additional assets:

  • Experience working with volunteers.
  • Experience working in the non-profit sector.

Submit resume and salary requirements by January 2, 2018 to:

Leisa McKenzie – Coordinator, HR Services
Girl Guides of Canada – Guides du Canada
50 Merton Street, Toronto, Ontario M4S 1A3      
E-mail HR@girlguides.ca

Girl Guides of Canada-Guides du Canada (GGC) recognizes and values the richness of human diversity in its many forms, and therefore strives to ensure environments where girls and women from all walks of life, identities, and lived experiences feel a sense of belonging and can participate fully.  This commitment to inclusion means our culture, programming, and practices encourage self-awareness and awareness of others; room for difference; and environments where girls and women feel safe, respected, supported, and inspired to reach their potential.

We thank all candidates for their interest. Only those selected for an interview will be contacted.
Upon request, Girl Guides of Canada-Guides du Canada will make available reasonable accommodations for persons with disabilities during the recruitment process. Accommodation requests should be made in advance to Human Resources at HR@girlguides.ca

Help Desk Coordinator, Membership Systems Support

(One-year contract)

 Girl Guides of Canada (GGC) provides a safe space where every girl is empowered to be everything she wants to be. As a girl-driven organization, girls are given choice, voice and the scope to take action, all within a fun and friendship-based environment. We strive to ensure that girls and women from all walks of life, identities and lived experiences feel a sense of belonging and can fully participate. GGC is an organization with over 100 years of history and a strong and growing future.

GGC is seeking a dynamic individual to coordinate Help Desk support and training to GGC's core membership and to ensure issues and requests are addressed timely and efficiently.

Your key responsibilities will be to:

  • Consult/advise staff, database clerks and volunteers on functional use of the GGC membership management system -iMIS (training provided).
  • Act as the primary communications conduit for membership system end user needs and feedback.
  • Coordinate and conduct training\refresher webinars to ensure membership system usage is consistent and maximized across the organization (nationally).
  • Ensure ticket tracker is up to date and accurate; ensure support and resolution of help desk tickets by the IT team and external resources.
  • Communicate/liaise with the Coordinator, Membership Database regarding database issues. 
  • Write and disseminate tips, bulletins and other membership database-related communications.
  • Create and revise manuals for iMIS users covering: Access Reports, Ad Hoc Reports, Meetings, Getting Started Guide, Periodic Processes, etc.
  • Test Access Reports as they are developed or modified.
  • Respond to inquiries and requests from volunteers/members relating to data entry.
  • Participate in conference calls with iMIS Advisers.

Qualifications:

  • A degree or college diploma in Business, Science, Computer Science or other related degree/diploma, or equivalent experience.
  • New graduates and those with 1-2 years' experience welcomed to apply.
  • Customer service experience requiring de-escalation of complaints and judgement to route problems for resolution.
  • Excellent verbal and written communication skills.
  • Excellent organizational and problem solving skills.

Additional assets:

  • Experience using membership management systems like iMIS.
  • Experience training or helping people in the use of computer applications.
  • Experience with Microsoft Access reports.
  • Experience working with volunteers.
  • Knowledge of Guiding.
  • Experience working in the non-profit sector.

Submit resume and salary requirements by January 2, 2018 to:

Leisa McKenzie – Coordinator, HR Services
Girl Guides of Canada – Guides du Canada
50 Merton Street, Toronto, Ontario M4S 1A3      
E-mail HR@girlguides.ca

Girl Guides of Canada-Guides du Canada (GGC) recognizes and values the richness of human diversity in its many forms, and therefore strives to ensure environments where girls and women from all walks of life, identities, and lived experiences feel a sense of belonging and can participate fully.  This commitment to inclusion means our culture, programming, and practices encourage self-awareness and awareness of others; room for difference; and environments where girls and women feel safe, respected, supported, and inspired to reach their potential.
We thank all candidates for their interest. Only those selected for an interview will be contacted.
Upon request, Girl Guides of Canada-Guides du Canada will make available reasonable accommodations for persons with disabilities during the recruitment process. Accommodation requests should be made in advance to Human Resources at HR@girlguides.ca

Unit Banking Specialist

 Girl Guides of Canada (GGC) provides a safe space where every girl is empowered to be everything she wants to be. As a girl-driven organization, girls are given choice, voice and the scope to take action, all within a fun and friendship-based environment. We strive to ensure that girls and women from all walks of life, identities and lived experiences feel a sense of belonging and can fully participate. GGC is an organization with over 100 years of history and a strong and growing future.

GGC is seeking a Unit Banking Consultant to lead the replication of unit banking and financial reporting to a second regional processing centre.

*This position could be located either in Atlantic Canada or in Toronto.
*This is a limited term contract between 6-12 months depending on the final scope of deliverables. This position could be structured as an independent contract.

Your key responsibilities will be to:

  • Determine business requirements for a new banking and financial management processing centre of approximately 45,000 unit banking transactions per year for 1,000 Guiding units by assessing current assets and determining gaps.
  • Analyze financial reporting requirements for three provinces and determine best accounting solution to meet the project requirements.
  • Oversee modification of Web Form and technical support to apply to new processing centre.
  • Oversee issuance of a banking services RFP and coordinate selection of an appropriate banking services provider
  • Oversee selection of a purchase card vendor.
  • Review processing requirements and tools for unit cheques, EFT remittances, reconciliations, GST/HST remittances, inter-fund transfers, etc.
  • Set up requirements for depositing services for master and non-standard banking services, for credit limits and use of credit cards and protocols for suspension of use.
  • Establish tools and protocols for batch processing, quality monitoring, resolving deficit issues, responding to overdrafts and preparing statistical analysis.
  • Identify reporting requirements and reporting schedule for Provincial/Area/District Commissioners and Treasurers as well as Unit reporting.
  • Identify standards for compliance reporting, fundraising cash flow, collections, repayment plans as well as record retention.
  • Determine job descriptions for unit banking personnel taking into account training and coaching, coordination of workload, cross training for coverage due to vacations and absences and time and leave tracking.
  • Review and modify training manuals, webinars and other communications tools for dissemination to volunteers including potential online supports.

Qualifications:

  • 5-10 years' progressive experience in consulting within the voluntary sector.
  • 5-10 year's progressive experience in facilitating collaborative decision making.
  • Aptitude for grasping accounting/finance requirements through prior experience with either systems selection and implementation or 3 to 5 years accounting experience.
  • Ability to analyze information requirements and tailor consultations with regards to project context.
  • Ability to translate customer needs and design systems that meet user requirements.
  • Familiarity with tendering banking services or similar vendor relations is an asset.
  • Strong written and verbal communication skills.
  • Strong organizational skills and the ability to prioritize and manage project timelines and resources.
  • Strong customer service orientation.
  • Advanced level MS Office (Excel, Access, Word, Outlook).
  • Working knowledge of Sage Accpac would be an asset

Submit resume and salary requirements by January 30, 2018 to:

Leisa McKenzie – Coordinator, HR Services
Girl Guides of Canada – Guides du Canada
50 Merton Street, Toronto, Ontario M4S 1A3      
E-mail HR@girlguides.ca

Girl Guides of Canada-Guides du Canada (GGC) recognizes and values the richness of human diversity in its many forms, and therefore strives to ensure environments where girls and women from all walks of life, identities, and lived experiences feel a sense of belonging and can participate fully.  This commitment to inclusion means our culture, programming, and practices encourage self-awareness and awareness of others; room for difference; and environments where girls and women feel safe, respected, supported, and inspired to reach their potential.

We thank all candidates for their interest. Only those selected for an interview will be contacted.
Upon request, Girl Guides of Canada-Guides du Canada will make available reasonable accommodations for persons with disabilities during the recruitment process. Accommodation requests should be made in advance to Human Resources at HR@girlguides.ca

Project Coordinator, Corporate Services

Girl Guides of Canada (GGC) mission is to provide a safe, all-girl environment that invites girls to challenge themselves, to find their voice, meet new friends, have fun and make a difference in the world. We strive to ensure that girls and women from all walks of life, identities and lived experiences feel a sense of belonging and can fully participate. Girl Guides is an organization with over 100 years of history and a strong and growing future.

GGC is seeking a dynamic individual with emerging project management aptitude to coordinate a variety of projects for the Corporate Services department primarily related to digital transformation, information management systems and other computer related projects. You will bring your resource management skills and superior communication and customer service skills to this position.

Your key responsibilities will be to:

  • Coordinate with the Director, Corporate Services and department managers the strategic and tactical planning by developing, maintaining and overseeing processes for corporate services project management. 
  • Administer meeting management for focus groups, consultations, feedback sessions related and integral to systems and process development including agenda setting, action notes, and facilities arrangements.
  • Maintain and update action group participants' contact information, access to shared files and other communications channels.
  • Facilitate and monitor project schedules and assist in the development of the yearly project plan which includes monitoring project requirements and timelines; prompting project leads with notifications regarding pending due dates and timelines for project delivery.
  • Providing project planning tools and resources as necessary.
  • Disseminate evaluation tools to measure project success and collate results for future innovation on project coordination.
  • Maintain data to ensure intellectual property is properly catalogued, documented and searchable.
  • Coordinate IT departmental file organization, storage, and retrieval of working and archival data files including project and vendor records and data removal. 
  • Collaborate with other departments and volunteer leadership to support effective scheduling and delivery of project deliverables.
  • Respond timely to inquiries and requests from volunteers/members, vendors, consultants and contracted staff.

Qualifications:

  • University degree or college diploma in general studies, computer science or commerce focus
  • Working experience coordinating multiple projects, and managing competing priorities concurrently with various stakeholders
  • Proficiency with managing databases and/or utilizing project management tools
  • Excellent verbal communication skills combined with strong interpersonal skills, resourcefulness, critical thinking and attention to detail
  • Excellent organizational and problem solving skills and ability to develop creative solutions
  • Ability to work both independently and as part of a team

Additional assets:

  • French language skills/fluency (and any other language spoken in Canada) 
  • Knowledge of/experience with Guiding
  • Experience working with volunteers
  • Experience working in the non-profit sector

Submit resume and salary requirements by January 2, 2018 to:

Leisa McKenzie – Coordinator, HR Services
Girl Guides of Canada – Guides du Canada
50 Merton Street, Toronto, Ontario M4S 1A3      
E-mail HR@girlguides.ca

Girl Guides of Canada-Guides du Canada (GGC) recognizes and values the richness of human diversity in its many forms, and therefore strives to ensure environments where girls and women from all walks of life, identities, and lived experiences feel a sense of belonging and can participate fully.  This commitment to inclusion means our culture, programming, and practices encourage self-awareness and awareness of others; room for difference; and environments where girls and women feel safe, respected, supported, and inspired to reach their potential.

We thank all candidates for their interest. Only those selected for an interview will be contacted.

Upon request, Girl Guides of Canada-Guides du Canada will make available reasonable accommodations for persons with disabilities during the recruitment process. Accommodation requests should be made in advance to Human Resources at HR@girlguides.ca

Director, Strategy

Never has there been a more exciting time to join Girl Guides of Canada! Under the direction of a passionate and inspirational CEO the organization has embarked on a dramatic revitalization. As Director, Strategy and member of a new leadership team, this is your opportunity to partner with her to chart the course going forward. Your role is to provide expertise and counsel to assist in the achievement of key strategic priorities – Relevance, Empowerment, Diversity and Inclusivity, Agility.

Girl Guides of Canada (GGC) provides a safe space where every girl is empowered to be everything she wants to be. As a girl-driven organization, girls are given choice, voice and the scope to take action, all within a fun and friendship-based environment. We strive to ensure that girls and women from all walks of life, identities and lived experiences feel a sense of belonging and can fully participate. GGC is an organization with over 100 years of history and a strong and growing future.

In this multi-faceted role, the Director, Strategy will provide overall direction to a number of business functions that will inform and support the strategic direction of the organization - Strategic Planning, Advocacy & Communications, Marketing & Merchandising, Project Management Office, Research & Analytics and Fund/Partnership Development.

We are looking for leadership in strategic planning and execution, and in the monitoring of organizational performance through metrics and research. You understand the impact of integrated marketing and communications to drive brand and build partnerships. You have demonstrated success coaching and leading teams with diverse levels of expertise to build trust and deliver on a shared vision across complex multi-level organizations.  Innovative and agile, you know how to collaborate with leaders, volunteers, and partners, and possess the ability to think globally while operating at ground level to identify and resolve problems and effect tangible change.

You are invited to forward your resume to ducharmegroup@sympatico.ca or to inquire on a confidential basis, please call Lynda Ducharme 416-481-7221. Application deadline is December 10, 2017 but we encourage early submissions as our evaluation process is ongoing. All qualified candidates will be contacted directly.

Upon request, Girl Guides of CanadaGuides du Canada will make available reasonable accommodations for persons with disabilities during the recruitment process.

Girl Guides of Canada–Guides du Canada (GGC) recognizes and values the richness of human diversity in its many forms, and therefore strives to ensure environments where girls and women from all walks of life, identities, and lived experiences feel a sense of belonging and can participate fully.  This commitment to inclusion means our culture, programming, and practices encourage self-awareness and awareness of others; room for difference; and environments where girls and women feel safe, respected, supported, and inspired to reach their potential.

Research and Analytics Specialist

Girl Guides of Canada-Guides du Canada (GGC) is a leading organization for girls facilitating personal development and leadership. Through challenging and stimulating opportunities, we fulfill our Mission to enable girls to be everything they want to be.

Girl Guides of Canada is looking for an analytical, detail oriented, experienced and forward thinking Research and Analytics Specialist to provide support and insight to GGC in the areas of member insight, external marketing research, ad hoc subject matter, and monitoring and evaluation.  We are a national not-for-profit about to embark on a major strategic shift across the organization, both internally and externally, and this position will have a direct impact on the company's future success. Reporting to the Director, Strategy, this position will encompass the development of processes using qualitative and quantitative analytical research methods with a clear focus on establishing and maintaining clear and sound methodological steps for the creation of data, which may be utilized to guide and support decision making.

KEY RESPONSIBILITIES

  • Develop data in a consistent manner with clear documentation.
  • Ensure research reports and analysis are accurate and timely and that the data is effectively interpreted, utilized and integrated by the leadership team to drive quality decision-making. 
  • Conduct analysis as needed for strategic planning, through leadership analysis, and providing data for decision-making processes as well as ad hoc requests.
  • Participate in developing and implementing strategic planning for GGC while:
    • Supporting internal client requests in addressing various ad hoc and ongoing data questions
    • Ensuring data quality assurance
    • Developing methodological frameworks and documentation 
    • Assisting with reporting requirements for advocacy, thought leadership and communications
    • Providing frameworks and quantitative scenario analysis to aid decision-making.
  • Lead and develop longer term strategies and research projects as required, to assess and/or highlight broader programmatic and organizational performance. 
  • Manage external research vendor relationships to ensure quality and consistency.

QUALIFICATIONS REQUIRED

  • Post-secondary degree in business, general arts or a related field preferred.
  • Minimum 3-5 years' experience in external research and analytics required.
  • Strong ability to manipulate data with spreadsheet, databases, and other analytical software.
  • A deep understanding of strategy and trends.
  • Excellent data analysis, problem solving capability and excellent attention to detail.
  • Excellent skills in communication and presenting materials through verbal, written, or graphical techniques.
  • Strong writing skills.
  • Strong interpersonal skills and the ability to work within a cross functional team including staff and volunteers.
  • Ability to work independently, develop concepts and see them through to execution.
  • Demonstrated diplomacy.

ASSETS

  • Experience working with a diverse population of volunteers within the non-profit or charitable sector.
  • Passionate about social issues.
  • French language skills/fluency (and any other language spoken in Canada). 

Submit resume and salary requirements by November 24, 2017 to:

Leisa McKenzie – Assistant, Human Resources
Girl Guides of Canada – Guides du Canada
50 Merton Street, Toronto, Ontario M4S 1A3
E-mail HR@girlguides.ca

Girl Guides of Canada-Guides du Canada (GGC) recognizes and values the richness of human diversity in its many forms, and therefore strives to ensure environments where girls and women from all walks of life, identities, and lived experiences feel a sense of belonging and can participate fully.  This commitment to inclusion means GGC's culture, programming, and practices encourage self-awareness and awareness of others; room for difference; and environments where girls and women feel safe, respected, supported, and inspired to reach their potential.

We thank all candidates for their interest. Only those selected for an interview will be contacted.