Current Opportunities

People & HRIS Specialist

Girl Guides of Canada (GGC) provides a safe space where every girl is empowered to be everything she wants to be. 

Are you a forward thinking, innovative, creative HR professional with a commitment to supporting a dynamic group of employees and managers? Are you motivated by the opportunity to contribute to a growing culture of trust and respect? If the answer is yes, then we are looking for you to join our Talent team.

GGC is actively searching for an outstanding People & HRIS Specialist.

This is an exciting opportunity to join a leading girl-driven organization in a role that will contribute to the development and implementation of a national People Strategy.

The People & HRIS Specialist will act as the primary administrator for the National HRIS database to ensure its integrity, oversee a number of initiatives for all things HR related such as performance management, full cycle talent acquisition and onboarding, records management, compliance, benefits administration, research, employee relations and much more.

The model candidate will have solid Human Resources experience acquired through a combination for work and educational experiences including full-cycle recruitment, proficiency with HRIS and MS Office, sound knowledge of HR related legislation (e.g., ESA, Human Rights, AODA, OHSA), superior communication and customer service skills, effective leadership and inter-personal relation skills, a high level of personal integrity, respect for confidentiality and the ability to exercise sound judgement, the commitment to continual improvement of self and processes, and the desire to contribute effectively to a growing team as well as work successfully independently.

Does this sound like you? Then apply today.

Submit a cover letter and resume (as one file) with salary expectations by July 29, 2018 to:

Leisa McKenzie – HR Specialist
Girl Guides of Canada – Guides du Canada
50 Merton Street, Toronto, Ontario M4S 1A3      
E-mail HR@girlguides.ca

Girl Guides of Canada-Guides du Canada (GGC) recognizes and values the richness of human diversity in its many forms, and therefore strives to ensure environments where girls and women from all walks of life, identities, and lived experiences feel a sense of belonging and can participate fully. 

Upon request, Girl Guides of Canada-Guides du Canada will make available reasonable accommodations for persons with disabilities during the recruitment process. Accommodation requests should be made in advance to Human Resources at HR@girlguides.ca
We thank all candidates for their interest. Only those selected for an interview will be contacted.

Payroll Specialist

Girl Guides of Canada (GGC) empowers every girl to be everything she wants to be.

Come join our amazing team as we work together to achieve our vision “a better world, by girls!”

We are currently seeking a dynamic, detailed oriented Payroll Specialist who will oversee payroll services of GGC- Nationally (9 provinces).

Payroll Specialist will:

  • Timely and accurately process two bi-weekly payrolls (fixed and variable); provide complete reports to internal stakeholders
  • Invoice provincial offices to recover payroll/benefits/remittance, etc., costs
  • Prepare and process year-end payroll including T2200, T4 and T4A
  • Oversee ROE’s, remittances and reconciliations
  • Prepare and submit cheque requests for various payments relating to processing of payroll (provincial & federal requirements, WSIB/WCB, etc.)
  • Respond and verify requests from various agencies, e.g. CRA, etc.
  • Act as a subject matter expert (SME) to internal stakeholders on payroll related matters
  • Assist with the preparation of the annual HR Operating Budget and projections
  • Actively participate in the continuous improvement initiative by constantly reviewing current processes and practices to provide on-going recommendations and implementation of payroll best practices and to identify opportunities to improve efficiency
  • Provide expertise on all regulatory and contractual obligations on payroll matters
  • Deliver excellent customer service and support a continuous improvement culture
  • Work closely with other staff in Finance
  • Collaborate with HR and provincial offices to ensure pay and personnel records are accurate and up to date
  • Provide extraordinary service to both internal and external stakeholders, responding to all inquiries (telephone, email, in-person) efficiently and professionally with a problem-solving mindset

You should apply if:

  • You embody the attributes of our core DNA – welcoming, imaginative, courageous and enthusiastic.
  • You are creative, curious and passionate about GGC’s future
  • You are excited by the prospect of rolling up your sleeves and working to leverage the potential of over 20,000 volunteers to deliver on GGC’s mission “to be a catalyst for girls empowering girls”
  • You have a post-secondary degree in Accounting or Finance or related subject
  • You hold your Canadian Payroll Certification (PCP) designation
  • You have strong knowledge of payroll accounting principles including but not limited to journal entries, month end accruals and balance sheet reconciliation of payroll accounts.
  • You have 3+ years’ experience in processing large volume and complicated payroll
  • You possess excellent written and oral communication skills
  • You have experience in working both independently and in a team
  • You are proficient in Ceridian payroll systems and MS Office applications
  • You have strong problem-solving skills with superior attention to detail and accuracy
  • You demonstrate excellent time management skills with ability to prioritize, manage large workload and meet tight deadlines

Additional assets:

  • Knowledge of provincial payroll legislation requirements and labour standards

Submit a cover letter and resume (as one file) with salary expectations by July 22, 2018 to:

Leisa McKenzie – HR Specialist
Girl Guides of Canada–Guides du Canada
50 Merton Street, Toronto, Ontario M4S 1A3      
E-mail HR@girlguides.ca

Girl Guides of Canada–Guides du Canada (GGC) recognizes and values the richness of human diversity in its many forms, and therefore strives to ensure environments where girls and women from all walks of life, identities, and lived experiences feel a sense of belonging and can participate fully.  This commitment to inclusion means our culture, programming, and practices encourage self-awareness and awareness of others; room for difference; and environments where girls and women feel safe, respected, supported, and inspired to reach their potential.

We thank all candidates for their interest. Only those selected for an interview will be contacted.
Upon request, Girl Guides of Canada–Guides du Canada will make available reasonable accommodations for persons with disabilities during the recruitment process. Accommodation requests should be made in advance to Human Resources.

Senior Manager, Marketing & Communications

Girl Guides of Canada (GGC) provides a safe space where every girl is empowered to be everything she wants to be.  

We are currently seeking a dynamic individual to lead the Marketing & Communications (MarComm) function at GGC that enables us to grow our membership bases, confidently communicate about GGC to external partners, allies and donor, manage GGC’s brand identity and corporate image, and so much more! This is an exciting time to join GGC as we continue our work on an ambitious three-year strategic plan in pursuit of our vision for “a better world, by girls”!

The Sr. Manager MarComm will:

  • Provide direct leadership and management to staff in the Strategy team, as well as indirect leadership and support to staff and members across the country – this includes an in-house team of specialists with responsibility for digital communications and social media, advertising, graphic design, web development, and a range of strong and established corporate communications channels and products
  • Provide oversight to major areas of MarComm practice including the national website, national publications (including Canadian Guider magazine, annual report, newsletters, etc.), media relations, digital platform and social media accounts
  • Provide leadership to the MarComm team on major initiatives, operational planning and delivery, budget management and monitoring, evaluation and learning in communications
  • Work closely and collaboratively with the Senior Adviser – Marketing to ensure alignment in our communications and marketing work and actively participate as a member off GGC’s management team in delivering on our mission, vision and strategic plan
  • Develop, lead the implementation of, and review and improve communications strategies - including strategies that ensure members have the tools to communicate within and about GGC at the provincial and local levels
  • Seek to understand the evolving communications needs and wants of different organizational stakeholders and proactively seek and actively respond to opportunities to support other departments and teams across GGC in their work by providing strategic advice on communications, facilitating access to technical or communications support, and managing channels and services that enable or enhance their work
  • Ensure effectiveness in GGC’s communication activities by applying understanding and good practice in nonprofit marketing and communications
  • Seek to integrate meaningful engagement and ‘Girl Voice’ into our marketing and communications practice
  • Develop and maintain strong relationships with colleagues across Canada, with the goal of understanding challenges and recognizing good practice in marketing and acquisition at the provincial level so that lessons can be shared

You should apply if:

  • You embody the attributes of our core DNA – welcoming, imaginative, courageous and enthusiastic.
  • You are creative, curious and passionate about GGC’s future
  • You are excited by the prospect of rolling up your sleeves and working to leverage the potential of over 20,000 volunteers to deliver on GGC’s mission “to be a catalyst for girls empowering girls”
  • You have significant experience leading and managing marketing and communications teams in a medium-or-large organization in Canada.  This should include:
    • Exceptionally strong management skills, including the ability to recruit, retain, motivate and nurture high-performing people and teams.
    • A strong track-record of delivering business-level results through marketing and communications.
  • You have the ability to understand and respond to the opportunities and challenges associated with marketing and communications in at least one of the following:
    • Women and girl-focused or youth led environments
    • Members-based organizations
    • Social purpose organizations (or not-for-profits, or charities)
  • You have a broad and deep understanding of marketing and communications strategies and tactics, across a range of domains/disciplines (PR, branding, internal communications, etc.)
  • You have proven writing/editing, and presentation skills

Logistics

  • Some evening / weekend work involved.

Assets

  • Experience working with a diverse population of volunteers within the non-profit or charitable sector.
  • Knowledge of/experience with Guiding.

Submit a cover letter and resume (as one file) with salary expectations by July 27, 2018 to:

Leisa McKenzie – HR Specialist
Girl Guides of Canada–Guides du Canada
50 Merton Street, Toronto, Ontario M4S 1A3      
E-mail HR@girlguides.ca

Girl Guides of Canada–Guides du Canada (GGC) recognizes and values the richness of human diversity in its many forms, and therefore strives to ensure environments where girls and women from all walks of life, identities, and lived experiences feel a sense of belonging and can participate fully.  This commitment to inclusion means our culture, programming, and practices encourage self-awareness and awareness of others; room for difference; and environments where girls and women feel safe, respected, supported, and inspired to reach their potential.

We thank all candidates for their interest. Only those selected for an interview will be contacted.

Upon request, Girl Guides of Canada–Guides du Canada will make available reasonable accommodations for persons with disabilities during the recruitment process. Accommodation requests should be made in advance to Human Resources.

Process Improvement Communications Specialist

Girl Guides of Canada (GGC) provides a safe space where every girl is empowered to be everything she wants to be.  

GGC is currently seeking a dynamic individual to work alongside operations teams to proactively identify, design and execute communication needs. You’ll understand business project impacts relating to a variety of operations improvement projects, and look to ensure that the right people in the right places have the information they need, in formats that work for them.

The Process Improvement Communications Specialist will:

  • Develop, maintain and manage the delivery of communications strategies for process improvement and other projects by understanding projects, identifying their stakeholders, and ensuring that communications needs are fully understood and met.
  • Input communications requirements in the development of project schedules and assist in the yearly communications project plan by monitoring project requirements and timelines, and assisting project leads with reports and updates related to project delivery.
  • Ensure strong information management practices are in place for projects by developing systems and managing them, and ensuring communications needs for key project/action group members are met.
  • Ensure that the projects and teams are appropriately ‘plugged-in’ and accessing the tools and channels that can best enable them to reach different organizational stakeholders.
  • Collaborate with other departments and volunteer leadership to support effective communications related to project deliverables
  • On a broad scale, identify and respond to training needs; work with others to identify communications and training tools which can help to explain processes and procedures; support others to develop their communications skills and practice.
  • Liaise with our Talent team to understand opportunities and good practices for training, including online and face-to-face.
  • Work with others to ensure that important records (working and archival data files, project and vendor records) are appropriately stored and disposed of.
  • Provide specialist advice and support in interpreting strategies, policies, plans and processes.
  • Respond timely to inquiries and requests from volunteers/members, staff, vendors, consultants and contracted staff.

You should apply if:

  • You embody the attributes of our core DNA – welcoming, imaginative, courageous and enthusiastic.
  • You are creative, curious and passionate about GGC’s future
  • You are excited by the prospect of rolling up your sleeves and working to leverage the potential of over 20,000 volunteers to deliver on GGC’s mission “to be a catalyst for girls empowering girls”
  • You have excellent written and verbal communications skills, which includes the ability to take in and understand complex or technical information and to communicate it out to others in straightforward and clear ways. 
  • You have a demonstrable success in managing stakeholder communications in a dynamic environment
  • You have experience identifying, planning and delivering communications – with agility and a ‘customer-service’ mentality - in large and decentralized environments. 
  • You have a deep and broad knowledge of communications theory, principles and best practices related to communications – particularly relating to technical projects or business process improvement.
  • You have post-secondary education in communications, organizational development, business or similar area
  • You can work well and collaboratively across a range of teams, including the ability to work well with both technical and non-technical staff.
  • You possess excellent time management skills and can work independently, managing multiple complex projects with different stakeholders. 
  • You have demonstrated knowledge / experience updating web content on a CMS, including basic HTML.
  • You are familiar with process improvement and/or organizational redesign and with managing databases and/or utilizing project management tools

Additional assets

  • Familiarity and experience working with SharePoint applications.
  • Experience communicating about technical projects or business process improvements.  

Submit a cover letter and resume (as one file) with salary expectations by July 22, 2018 to:

Leisa McKenzie – HR Specialist
Girl Guides of Canada–Guides du Canada
50 Merton Street, Toronto, Ontario M4S 1A3      
E-mail HR@girlguides.ca

Girl Guides of Canada–Guides du Canada (GGC) recognizes and values the richness of human diversity in its many forms, and therefore strives to ensure environments where girls and women from all walks of life, identities, and lived experiences feel a sense of belonging and can participate fully.  This commitment to inclusion means our culture, programming, and practices encourage self-awareness and awareness of others; room for difference; and environments where girls and women feel safe, respected, supported, and inspired to reach their potential.

We thank all candidates for their interest. Only those selected for an interview will be contacted.

Upon request, Girl Guides of Canada–Guides du Canada will make available reasonable accommodations for persons with disabilities during the recruitment process. Accommodation requests should be made in advance to Human Resources.

Girls First Support Agents-3 month contract - Ontario Council

Girl Guides of Canada, Ontario Council

Have you heard about our big changes?  That's right Girl Guides of Canada- Guides du Canada has just launched a new vision, mission, look and feel as it continues to provide a safe space to empower a girl to be "Everything she wants to be".  

With our new vision of "A better world, by girls" and our mission "To be a catalyst for girls empowering girls", we are excited to build on our 100+ year history to ensure that we are relevant to today's girl.  So this fall, we are launching a new program called "Girls First".  Not only is the content of the program new, but also the way it is accessed through a user-friendly digital platform accessible 24x7 to girls, parents and Guiders.

With anything that is new, there will be questions.  We want to support girls, parents, and Guiders to have a positive experience with their new program experience.  We will have many online resources available, but sometimes you just need to talk to someone to help you solve an issue.  That's where you come in!

We are seeking strong, positive communicators to be part of our Girls First call centre.  If you are solutions oriented, demonstrate patience under pressure, and love to wow the customer, this might just be the role for you.

As a Girls First Support Agent, you will be a welcoming, enthusiastic, and empathetic listener and take calls and online chat correspondence from girls, parents, and Guiders.  You will seek to understand how best to address an issue, find an easy solution and do it all with a positive attitude.  Make it easy and wow them!

You will take responsibility to deliver on the expectation that every issue needs a resolution.  Of course, not everything can be resolved in the moment, but you will make sure it is forwarded via our ticketing system to the right person. And for those that just need to share ideas or concerns about the program and technology, you will listen, record, and thank them for their feedback.

Every call is different, every day is different, but the experience you deliver to girls, parents, and Guiders is the same: welcoming, positive, encouraging, solutions-oriented.  You make it easy and they are wowed!

If this sounds like the role for you, make sure that you have the Basics before you apply…

The Basics

  • Experience in Guiding – preferably as a Guider or adult volunteer
  • Comfortable navigating and curious to learn new online platforms delivered via PC, mobile, and tablet
  • Experience using a ticketing, tracking, and/or CRM type system – we use Zoho and iMIS
  • Demonstrated ability to provide excellent customer service by phone
  • Bilingual French an asset - verbal proficiency required for at least one agent

Final Details

  • Contract role August 9-October 26, 2018
  • Located at 180 Duncan Mill Road, Suite 100, Toronto
  • 35 hours/week Monday to Friday
  • 4 shifts: 10am-6pm, 11am-7pm, 2-10pm, 3-11pm – some flexibility is available

Ready to apply?

Please submit your cover letter (tell us why you are our best choice for this job) and your resume to humanresources2@guidesontario.org and use Girls First Support Agent as the subject line.  

Deadline to apply is Monday, July 16, 2018 at 4:00 pm. 

We thank everyone in advance who takes the time to apply to this role, but unfortunately we will only be able to directly contact those selected for an interview.