Ontario Girl Guides of Canada

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Unit Registrations: Units that wish to register for an event must pay using the centralized banking system. If there are insufficient funds in a unit's account to cover the deposit or balance payment, the unit will be contacted, and the unit’s registration may be cancelled. Payments via centralized banking do not take place automatically; please allow up to 5 days for processing. Please note that it is the responsibility of the Guider submitting the registration to ensure that all adults in her unit are aware of the fact that she has committed to spending unit funds on an event.

Individual Registrations: If an event permits individuals to register, payment must be made by Visa or Mastercard. If there are insufficient funds on a registrant’s card to cover the balance payment, the registrant will be contacted, and the registration may be cancelled.

Prepaid Cards: If the registration fee for an event has been paid with a prepaid Visa or MasterCard, you will need to retain the card for any future transactions.

To make an amendment to a registration that has already been submitted via the calendar, please complete this form.

All requests for a refund must be submitted via this form. A refund, less the deposit (if applicable), will be issued up until 30 days prior to the event start date. All deposits are non-refundable and non-transferrable. After this time no refunds will be provided without medical documentation, or if extenuating circumstances (e.g. death in the family) apply. Refunds are provided via the same method used to pay for the event. For this reason, if you have paid using a prepaid Visa or Mastercard, we recommend that you retain the card for any future transactions. If an event is cancelled by the event planner, a full refund will be issued.

The refund policy is subject to change.

All requests to be placed on a waitlist must be submitted via this form. Requests will be processed in sequential order and in accordance with the number of spaces available. If you are contacted via email regarding available spaces, you have two business days to confirm whether or not you are interested. If no response has been received, the spots will be released to others on the waitlist. Please note that payment is required upon registration.

Event registration deadlines are included in each event’s posting on the calendar. No registrations will be accepted after the event’s registration deadline has passed.