Cookies. Community. Care - FAQs
For Our Members
How does the cookie donation program work?
By visiting our Cookies. Community. Care. portal at cookies.girlguides.ca, customers can now purchase cookies online specifically for donation; selecting where they would like their box(es) of cookies to be donated to from one of the following sectors:
- Local Community Shelter
- Local Community Foodbank
- Local Community Youth Service Organization
- Local Community Essential Workers
The portal will remain open until August 15th. At the end of the campaign, arrangements will be made to deliver cookies across Canada to the associated non-profits and community organizations.
What if a customer wants to buy a box of cookies for themselves?
Please share with them the link to this page which will show the various retailers currently selling our cookies across Canada.
Will units benefit from the sale of these cookies?
Girl Guides will be using cases from our remaining spring inventory. From the sale of these cookies, profits will become a part of the equitable profit share which will be distributed later this summer (date still to be determined) to units who did not receive the delivery of cookies as well as those units who returned cases as part of the Reverse Cookie Delivery Process.
What organizations will receive the donation of cookies?
Organizations will be identified at the end of the initiative (August 15) and details of where cookies were donated will be shared with members in the September edition of GuidePost. Selection of the organizations will be based on if they fall under one of the four sectors customers have donated to and if they are willing to accept the donation of cookies. Members are welcome to share suggestions with us by sending an email here. (please note that we cannot guarantee that all suggested organizations will be selected).
My unit still has unsold cases from the spring, can I provide these for the donation fulfillment?
Unfortunately, we only have the ability to use cookies from remaining inventory that is already in hand to fill donation orders. Units are responsible for the sale of cookies they have remaining from the spring campaign.
For our Customers
What organizations will receive the donation of cookies?
Organizations will be identified at the end of the initiative (August 15th) and details of where cookies were donated will be shared on our website. Selection of the organizations will be based on if they fall under one of the four sectors customers have donated to and if they are willing to accept the donation of cookies.
I need support for an order just completed, who do I contact?
How can I buy a box of cookies for myself?
Please scroll down this page to find retailers are selling cookies in your Province.
How does the sale of Girl Guide Cookies benefit Girl Guides?
Proceeds from the sale of Girl Guide cookies support Guiding activities – both in your community and across the country. The money raised through cookie sales:
- Helps us provide diverse and exciting programs and activities.
- Allows girls the chance to discover new interests, learn valuable leadership skills and make lasting friendships.
Check back often as we’ll be updating with new locations where you can find cookies on shelf and ready for purchase!
Thank you to everyone who has bought Girl Guide cookies to donate to frontline workers and food banks.
Thank you to the retailers and restaurants below who are stepping up and giving back to their communities by buying Girl Guide cookies to sell at participating locations.
We’d also like to thank Cushman & Wakefield Asset Management, Halifax Shopping Centre | Halifax, Erin Mills Town Centre, Mississauga and Londonderry Mall | Edmonton for their generous support in providing cookie storage from coast to coast.
The Sweet Power of Girl Guide Cookies
Cookie sales enable Girl Guides of Canada to provide an all-access pass to unlimited adventures, countless confidence-building moments and ready- for- anything skills!