Girl Guides of Canada–Guides du Canada (GGC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of A better world, by girls.

GGC-GduC is committed to diversity, equity and inclusion.  We value a recruitment and selection process that is inclusive and barrier-free, and we encourage applications from people who are racialized, Indigenous, people from the 2SLGBTQI+ community, people with disabilities
and other equity seeking groups.

Upon request, Girl Guides of Canada-Guides du Canada will make available reasonable accommodations for persons with disabilities during the recruitment process. Accommodation requests should be made in advance to People and Culture at HR@girlguides.ca.

We thank all candidates for their interest. Only those selected for an interview will be contacted.

Current Opportunities

Director, Finance

Girl Guides of Canada (GGC), headquartered in Toronto, is the national guiding association of Canada. With a rich and respected history spanning over 100 years and 66,000 members across the country, Girl Guides is a catalyst for girls empowering girls, providing girls aged 5-17 with the opportunity to develop new skills, try new experiences, challenge themselves, and build their confidence, all within a safe environment. Girl Guide volunteers help deliver a unique program that encourages our members to build life skills in outdoor adventure, financial literacy, entrepreneurship, teamwork, advocacy and more. Together, we are building a better world, by girls. The organization strives to ensure that girls and women from all walks of life, identities and lived experiences feel a sense of belonging and engagement.

GGC is actively searching for a Director, Finance.
*Hybrid work arrangement, with occasional travel and weekend work for meetings.

GGC is in the process of transforming its finance function, having embarked on a journey to centralize the financial accounting, reporting and cash management of the provincial councils across the country, along with the numerous reporting entities within each province.  As GGC continues along this path, we are seeking candidates who will embrace the opportunity to help support and continue to evolve this new way of work.

The Director, Finance enables the Vision and Mission of GGC by playing a key role in responsibly stewarding resources and ensuring that the organization’s financial operations are well–run, high performing, agile and focused on delivering excellent results. The successful candidate will work together with the Chief Financial Officer (CFO) to advance the strategic priorities of the organization through the delivery of effective and efficient financial operations. The Director will continuously seek opportunities to create operational process improvements and efficiencies, while working collectively with the CFO and the rest of the Finance team to continue to evolve the Finance function to be responsive to the needs of members, staff, supporters and volunteers.

Reporting to the Chief Financial Officer (CFO), this position will lead the Accounting, Reporting & Analysis and Payroll & Benefits Teams to oversee a range of operational business support functions for the Finance division of GGC nation-wide, which includes, Accounting, Financial Reporting and Analysis, Cash Management, Compliance and Payroll.

Key Responsibilities:

  • Proactively support and advise the CFO and work cohesively with the senior leadership team and senior volunteers to provide effective financial planning, reporting and analysis.
  • Support the CFO in the development and implementation of a financial strategy to ensure that GGC has efficient and effectives processes enabled by financial information systems that support the delivery of its objectives.
  • Facilitate the management of l financial operational matters across the country including the management of issues of financial misappropriation.

Financial Operations and Reporting

  • Provide oversight and monitoring of finance function and financial results, including cash management and financial compliance reporting
  • Oversee monthly reporting to senior leadership team, managers and senior financial volunteers, as well as quarterly consolidated reporting to senior volunteers in governance roles
  • Advise senior leadership of relevant insights based on ongoing financial analysis
  • Oversee the completion of the annual external audit

Financial Planning and Analysis

  • Develop the annual budgeting process for the combined Nationwide Operations as the Areas and Districts within the organization
  • Monitor and project financial results to identify risks and opportunities across all key financial processes and metrics
  • Partner with leadership and functional leads to analyze financial metrics and KPIs to support data-driven decision making and execution in strategic and business decisions
  • Lead the development and maintenance of analytical and dashboard tools for the use of leadership and other organizational leaders in managing their functions/areas

Processes:

  • Lead the analysis and measurement of the effectiveness of existing business processes and recommends, initiates, and develops scalable, repeatable process improvements that deliver value through enhanced business outcomes, increased productivity, and reduced costs.
  • Collaborate with various stakeholders including provincial treasurers and other leaders to implement and align processes and technology in support of digitizing, reengineering and automating business processes.

People Leadership:

  • Lead, manage, mentor and develop a competent and highly motivated Finance team that is focused on strategic goals, works collaboratively and maintains a credible professional presence with managers, staff and volunteers and is proactive in supporting all managers in their objectives.
  • Promote a climate that encourages innovation, optimizes the use of technology to streamline systems, enhances service delivery and reduces costs.

Experience and Skills Required

  • Current Chartered Professional Accountant (CPA) designation.
  • Minimum 5 years of management experience in progressively more complex roles, involving reporting for multiple entities.
  • Demonstrated expertise in financial and management reporting, including the ability to effectively interface with senior management,  staff and senior volunteers in governance roles to identify and act on financial information requirements to effectively manage the organization.
  • Advanced experience using mid-market ERP systems (e.g. SAGE 300).
  • Focused on continuous improvement to empower the finance team and simplify processes.
  • Strong mentoring, coaching experience to lead a team with diverse levels of expertise.
  • Excellent interpersonal skills, including the ability to gain respect and support across an organization.
  • Apply organizational policies regarding diversity, equity and inclusivity to processes, communications and customer service.
  • Excellent communication skills, both verbal and written.
  • Embody the attributes of our core DNA – welcoming, imaginative, courageous and enthusiastic.

Charitable non-profit organization experience is an asset.

Starting Salary:  Under Review

If this sounds like a job tailor-made for you, apply today! Send your cover letter and resume (as one file) to: Simon Bain, Talent Acquisition Specialist at HR@girlguides.ca

This position will remain open until filled. Interviews will be conducted on a rolling basis.
Kindly reference the position title in the subject line of your email message.
Submissions without a cover letter will not be considered.

GGC is committed to diversity, equity and inclusion.  We value a recruitment and selection process that is inclusive and barrier-free, and we encourage applications from people who are racialized,
Indigenous, people from the 2SLGBTQI+ community, people with disabilities
and other equity seeking groups.

Upon request, GGC will make available reasonable accommodations for persons with disabilities during the recruitment process. Accommodation requests should be made in advance to People & Culture at HR@girlguides.ca.

We thank all candidates for their interest. Only those selected for an interview will be contacted.

Analyst, Financial Reporting

Girl Guides of Canada–Guides du Canada (GGC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of A better world, by girls.

GGC is actively searching for an Analyst, Financial Reporting
*Hybrid work arrangement

The Analyst, Financial Reporting will:

  • Prepare daily and monthly reconciliations between Web Applications, Sage Accounting System, event reports and bank accounts in connection with the monthly close process.
  • Participate in the preparation and maintenance of process documentation and records management
  • Assist with preparation for the annual external audit
  • Prepare monthly regulatory filings for sales tax, input tax credits and rebates for multiple provincial councils
  • Process donation receipts for issuance to donors and reconcile donation accounts for purposes of filing annual information returns with CRA
  • Prepare monthly reconciliation of staff credit card accounts, including required entries to reconcile accounts
  • Work closely with various members of the accounting and finance teams to follow up on and correct discrepancies
  • Apply organizational policies regarding diversity, equity and inclusivity to content, processes, member communication and customer service.

You are the model candidate if you:

  • Have a degree in Accounting, Business Administration, or a related financial field
  • Have completed or are currently enrolled in the CPA program
  • Have at least 3 years of experience in an analyst role with a registered charity in Canada
  • Have experience processing donation receipts for a registered charity
  • Have experience preparing monthly sales tax returns for a registered charity
  • Have strong attention to detail and the ability to flow through financial transactions
  • Have working knowledge of/experience with Sage
  • Have excellent customer service and communication skills, both verbal and written
  • Have excellent organizational abilities with the ability to multi-task and prioritize tasks
  • Are a team player with ability to work with all levels within the organization
  • Are a positive, enthusiastic, and committed team player and have a demonstrated high degree of initiative, judgement and problem-solving ability
  • Have demonstrated computer software proficiency with MS Office; Office 365, Advanced Excel.
  • You embody the attributes of our core DNA – welcoming, imaginative, courageous and enthusiastic

Starting Salary: *$49,314
*Salary based on location, Greater Toronto Area

If this sounds like a job tailor-made for you, apply today! Send your cover letter and resume (as one file) to: Simon Bain, Talent Acquisition Specialist at HR@girlguides.ca

This position will remain open until filled. Interviews will be conducted on a rolling basis. Kindly reference the position title in the subject line of your email message. Submissions without a cover letter will not be considered.

GGC is committed to diversity, equity and inclusion.  We value a recruitment and selection process that is inclusive and barrier-free, and we encourage applications from people who are racialized,Indigenous, people from the 2SLGBTQI+ community, people with disabilities and other equity seeking groups.

Upon request, GGC will make available reasonable accommodations for persons with disabilities during the recruitment process. Accommodation requests should be made in advance to People & Culture at HR@girlguides.ca.

We thank all candidates for their interest. Only those selected for an interview will be contacted.

Research and Evaluation Specialist

Girl Guides of Canada–Guides du Canada (GGC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of A better world, by girls.

GGC is actively searching for a Research and Evaluation Specialist
*Hybrid work arrangement

About this opportunity
This is an exciting opportunity to join a leading girl-driven organization in a role that is critical to showcasing its impact. The Specialist will report to the Director of Member Experience and will work closely with the Sr. Manager of Programming & Outdoor Experiences, the Manager of Learning & Engagement and the Manager of DEI to evaluate the girl and adult experiences using a variety of quantitative and qualitative research methods. The successful candidate will have the opportunity to be creative in their approach while also having access to reliable and robust measures already in place. This role works closely with leaders throughout the organization including staff management and senior volunteers across the country, the executive office and provincial or board committees to present findings and analyses. 

Responsibilities include:

  • Conduct research and evaluation projects using qualitative and quantitative research methods; develop and implement data collection instruments; track and analyze metrics to determine the progress and impacts of Member Experience projects.
  • Liaise with program content and learning & engagement staff to ensure that program, events and volunteer training are informed by research and best practices in equity & inclusion. 
  • Contribute to the development & implementation of cross-functional evaluation tools for use by staff and volunteers.
  • Conduct literature reviews related to education research, youth engagement, and positive youth development to inform member experience and program development.
  • Work with staff teams to implement the program evaluation, evaluate the continuous quality assurance strategy and design a mechanism to evaluate and assess girl engagement.
  • Analyze and interpret results of studies, provide recommendations, and prepare research briefs, reports and presentations on behalf of the organization.
  • Partner with staff, volunteers and consultants to formulate research objectives and consult on research methodology; collaborate with other departments on research projects; develop staff capacity to conduct research and evaluation.
  • Liaise with external consultants and academic community, contribute to scholarly literature and attend conferences to establish GGC as a thought leader in youth engagement and gender issues, when applicable.
  • Apply organizational policies regarding diversity, equity and inclusivity to content, processes, member communication and customer service.
  • Assist Member Experience team with administrative and logistical tasks; contribute to department initiatives as required.

You are an ideal candidate if you have/are: 

  • Post-secondary education in psychology, sociology, research methods or equivalent work experience
  • Minimum three years of experience working on research and evaluation projects
  • Demonstrated experience in applying an anti-racist lens to evaluation and research project design
  • Excellent verbal communication skills combined with strong listening and interpersonal skills, resourcefulness, critical thinking and attention to detail
  • Excellent organization skills and demonstrated ability to manage multiple tasks or projects
  • Demonstrated experience working under pressure and tight deadlines
  • Self-driven with ability to work both independently and as part of a team
  • Highly self-motivated, energetic, with a fast-paced, working style
  • Interested in working with a caring and collaborative team!
  • Proficiency with Excel, MS Outlook, PowerPoint and Word

Assets include: 

  • Experience in human centered design
  • Experience with quantitative analysis
  • Knowledge of/experience with Guiding
  • Experience working with a diverse population of volunteers within the non-profit sector
  • French language skills/fluency (and any other language spoken in Canada)

Starting Salary: *$55,231
*Salary based on location, Greater Toronto Area

If this sounds like a job tailor-made for you, apply today! Send your cover letter and resume (as one file) to: Simon Bain, Talent Acquisition Specialist at HR@girlguides.ca

This position will remain open until filled. Interviews will be conducted on a rolling basis.
Kindly reference the position title in the subject line of your email message.
Submissions without a cover letter will not be considered.

GGC is committed to diversity, equity and inclusion.  We value a recruitment and selection process that is inclusive and barrier-free, and we encourage applications from people who are racialized,
Indigenous, people from the 2SLGBTQI+ community, people with disabilities
and other equity seeking groups.

Upon request, GGC will make available reasonable accommodations for persons with disabilities during the recruitment process. Accommodation requests should be made in advance to People & Culture at HR@girlguides.ca.

We thank all candidates for their interest. Only those selected for an interview will be contacted.

Member Growth Coordinator – Alberta Council

Girl Guides of Canada–Guides du Canada (GGC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of A better world, by girls. 

GGC is actively searching for a Member Growth Coordinator. 
*Remote work arrangement temporarily due to COVID-19

About this Opportunity
This is an exciting opportunity to join a leading girl-driven organization in a role that is critical to unleashing the organization’s potential to grow. Reporting to the Team Lead, Member Growth this role supports membership growth in Alberta and through the planning and execution of activities to recruit members. Most importantly, it contributes to a team that helps girls and women across the country join an exciting movement that allows a girl to be everything she wants to be. The position will also support volunteers in all acquisition projects, pilot programs and local community outreach plans.

The Member Growth Coordinator will: 

  • Collaborate with the Member Growth team to operationalize the annual growth plan for the Alberta Council with targets and activities and provide periodic reporting on its progress.
  • With strategic support from the Member Growth Team, coordinate with Senior Volunteers, Operational Team Lead and other field support staff to determine and prioritize areas where there are opportunities for membership growth and undertake growth initiatives in these areas. 
  • Collaborate with the Marketing and Communications Department, Member Growth Team, Operation Team Lead and Senior Volunteers, support the development and execution of annual marketing and advertising plans for the Alberta Council (which includes advertisements and other promotional opportunities) and ensure that the local needs are met and are aligned with the annual growth plan.
  • Support the development and foster any vendor relationships and administer contracts for marketing, advertising or PR initiatives as required.
  • Collaborate with Field support staff to manage waitlist and support acquisition-related aspects of membership and unit readiness.
  • Collect and analyze information related to the challenges and opportunities for growing Guiding in Alberta (demographics, socio-economic, other youth programming, volunteerism stats, organizational membership data, etc.). 
  • Support the execution of local pilot projects for growth, as identified by the Member Growth Department and provide documentation of these local pilot projects.
  • Support onboarding of volunteers for community outreach and recruitment activities as well as the development of strategic partnerships, as needed.
  • Apply organizational policies regarding inclusivity to content, member communication and customer service.

You are the model candidate if you have:

  • Related post-secondary education or relevant work experience
  • Experience working in recruitment, promotions, marketing or sales-related activities
  • Demonstrated ability to plan interesting and inviting information events and girl programming.
  • Outstanding organizational and coordination abilities.
  • Ability to work independently, and with a team.
  • Excellent communication (written and verbal), interpersonal and relationship-building skills.

Assets:

  • Experience in Membership-based organizations, Associations or Non–profit organizations an asset.
  • Experience working with volunteers an asset.
  • Knowledge of Girl Guides of Canada an asset.

Starting Salary: *$44,060 annually
*Salary based on location, Greater Toronto Area
If this sounds like a job tailor-made for you, apply today!

Send your cover letter and resume (as one file) to:
Simon Bain, Talent Acquisition Specialist via e-mail HR@girlguides.ca

This position will remain open until filled. Interviews will be conducted on a rolling basis. Kindly reference the position title in the subject line of your email message.
Submissions without a cover letter will not be considered.

GGC is committed to diversity, equity and inclusion.  We value a recruitment and selection process that is inclusive and barrier-free, and we encourage applications from people who are racialized,
Indigenous, people from the 2SLGBTQI+ community, people with disabilities
and other equity-seeking groups.

Upon request, GGC will make available reasonable accommodations for persons with disabilities during the recruitment process. Accommodation requests should be made in advance to People & Culture at HR@girlguides.ca.

We thank all candidates for their interest. Only those selected for an interview will be contacted.

Provincial Projects Coordinator, Ontario

Girl Guides of Canada–Guides du Canada (GGC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of A better world, by girls.

GGC is actively searching for a Provincial Projects Coordinator, Ontario.
*Hybrid work arrangement

About this Opportunity

Reporting to the Ontario Provincial Operations Team Lead, the Provincial Projects Coordinator, along with the Provincial Operations team will provide support to Ontario Council. This role will work collaboratively with provincial and national staff, and senior provincial volunteers to ensure the successful planning and execution of provincial projects and initiatives.

The Provincial Projects Coordinator, Ontario will:

  • Support Ontario Council special projects and events
  • Work with event leads (often volunteers) to understand and help fulfill their vision as well as provide critical feedback to ensure consistent quality of projects
  • Manage event registrations (e.g. registration software, waitlist and refunds)
  • Collaborate with communications team to develop necessary messaging for members and event participants lead
  • Provide ongoing support leading up to, during, and after the event
  • Support and coordinate the development of event merchandise, collateral and signage
  • Provide ongoing support to members and registrants
  • Coordinate and support delivery of virtual events
  • Understand how to apply organizational policies regarding inclusivity to provincial projects and event processes, communication, and customer queries
  • Other duties as required

You are the model candidate if you have:

  • Related degree or diploma (Business Administration, Event Management, Volunteer Management) or equivalent work experience
  • 1-2 years experience working in an office environment
  • Demonstrated computer software proficiency with MS Office; Office 365 and intermediate knowledge of Word, Excel, OneNote and Outlook
  • Demonstrated ability to provide excellent customer service
  • High accuracy and attention to detail required for data entry, allowing for low error rate and speed
  • Ability to set priorities, manage time and meet deadlines
  • A positive, enthusiastic attitude and a committed team player who demonstrates a high degree of initiative, judgement, and problem-solving ability
  • You embody the attributes of our core DNA – welcoming, imaginative, courageous, and enthusiastic

Assets Include:

  • Knowledge of/experience with Guiding
  • Experience working with a diverse population of volunteers within the non-profit sector
  • French language skills/fluency (and any other language spoken in Canada)

If this sounds like you, apply today! Submit a cover letter and resume (as one file) to Simon Bain, Talent Acquisition Specialist: HR@girlguides.ca.

Starting Salary: *$44,060 annually (will be pro-rated based on term contract)
*Salary based on location, Greater Toronto Area; Full-time, Monday through Friday, 35 hours per week.

This position will remain open until filled. Interviews will be conducted on a rolling basis. Kindly reference the position title in the subject line of your email message. Submissions without a cover letter will not be considered.

GGC-GduC is committed to diversity, equity and inclusion.  We value a recruitment and selection process that is inclusive and barrier-free, and we encourage applications from people who are racialized, Indigenous, people from the 2SLGBTQI+ community, people with disabilities

and other equity seeking groups.

Upon request, Girl Guides of Canada-Guides du Canada will make available reasonable accommodations for persons with disabilities during the recruitment process. Accommodation requests should be made in advance to People & Culture at HR@girlguides.ca.

We thank all candidates for their interest. Only those selected for an interview will be contacted.

Member Growth Analyst

Girl Guides of Canada–Guides du Canada (GGC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of A better world, by girls.

Girl Guides of Canada is seeking a Member Growth Analyst.

About This Opportunity

Reporting to the Member Relations Director, the Member Growth Analyst measures, tracks and analyzes GGC’s membership numbers and identifies trends and opportunities for growth across the country. This is a key role in generating insights, analysis, and monitoring performance of GGC’s strategic priority of membership growth. The successful candidate will have a passion for analyzing data, discovering key insights, and articulating findings to stakeholders.

The Member Growth Analyst will:

  • Measure, track and analyze GGC’s membership numbers, identifying themes and insights that will inform decision making
  • Support member cycle surveys (joiner, satisfaction, exit) by analyzing the data and helping to produce specialized reporting for various stakeholders
  • Analyze internal and external data to forecast and reforecast membership numbers and create modelling for GGC’s membership recovery strategy
  • Create a forecast cycle and use it for agile planning 
  • Support analysis and implementation of segmentation, persona and other market segmentation research to inform targeted member acquisition, retention and planning
  • Generate consumer and market insights from a data platform that GGC uses to identify expansion opportunities across the country. 
  • Gather and analyze internal GGC data to identify areas for improvement for GGC’s retention strategy
  • Gather, interpret and analyze data to prepare reports for internal and external stakeholders
  • Design and maintain ongoing reports and dashboards to monitor membership growth
  • Communicate data findings in visually engaging presentations, telling compelling stories grounded in data insights
  • Build and improve GGC’s data and reporting infrastructure including recommending new processes and tools
  • Actively work with the Member Growth team to evaluate the effectiveness of acquisition marketing programs and monitor conversion rates of growth pilots
  • Provide input on data collection for GGC’s member database and identify demographic data needs
  • Provide decision support and execution assistance for key projects and leadership initiatives
  • Work with the Member Services team to monitor trends in volunteerism for potential opportunities for improvement and membership growth
  • Apply organizational policies regarding inclusivity to content, member communication and customer service.

Internal Client Relations (Staff and Volunteers)

  • Provides direct support to provincial staff and members to monitor and track local membership numbers
  • Work with members of the IT team to design and run queries from a member database to gather and analyze internal data
  • Work with evaluation and research staff on GGC’s analytics needs

Desired Qualifications

  • Post-secondary education in marketing, business, data analysis, psychology, sociology, research methods or other relevant discipline or equivalent work experience
  • Minimum 3 years’ experience in working on data analysis and business intelligence
  • Experience in market research and segmentation
  • Exceptional PowerPoint experience and ability to create engaging visual representations of data
  • Excellent verbal communication skills combined with strong listening and interpersonal skills, resourcefulness, critical thinking and attention to detail
  • Excellent organization skills and demonstrated ability to manage multiple tasks or projects
  • Demonstrated experience working under pressure and tight deadlines
  • Able to solve problems and flag issues concisely and constructively
  • Self-driven with ability to work both independently and as part of a team
  • Proficiency with MS Office suite including SharePoint

Assets

  • Experience in survey execution and analysis
  • Demonstrated experience in applying an anti-racist lens to evaluation and research project design
  • Knowledge of/experience with Guiding
  • Experience working with a diverse population of volunteers within the non-profit sector
  • French language skills/fluency (and any other language spoken in Canada)

Does this sound like you? Then apply today! 
Send your cover letter and resume (as one file) to: Simon Bain, Talent Acquisition Specialist HR@girlguides.ca.

Starting Salary: *$55,231 annually
*Salary based on location, Greater Toronto Area

 
Applications will be accepted until the position is filled
Kindly reference the position title in the subject line of your email message. 
Submissions without a cover letter will not be considered.

GGC-GduCis committed to diversity, equity and inclusion.  We value a recruitment and selection process that is inclusive and barrier-free, and we encourage applications from people who are racialized, Indigenous, people from the 2SLGBTQI+ community, people with disabilities 

and other equity seeking groups.

Upon request, Girl Guides of Canada-Guides du Canada will make available reasonable accommodations for persons with disabilities during the recruitment process. Accommodation requests should be made in advance to People & Culture at HR@girlguides.ca.

We thank all candidates for their interest. Only those selected for an interview will be contacted.

Governance Specialist

Girl Guides of Canada–Guides du Canada (GGC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of A better world, by girls.

GGC is actively searching for a Governance Specialist

ABOUT THIS OPPORTUNITY

The Governance Specialist is a member of the Executive Office team who provides vital support to the Board of Directors. Their mandate is to provide direction, leadership, and support to ensuring the continual and seamless operations for the GGC Board of Directors and Board Committees. 

In the execution of their duties, the Governance Specialist has five key responsibilities: (1) lead the execution of governance operations and meeting administration, (2) lead all governance projects and events, (3) contribute to the creation of the annual departmental budget and event budgets, (4) support governance policy and compliance and (5) manage stakeholder relationships with Board Directors, Chairs, and staff. 

To successfully deliver the Governance Specialist is efficient, exceptionally organized, creativity, customer focused and produces work accurately and with speed. The Governance Specialist has governance subject matter expertise and is experienced in supporting a Board and Board Committees, all while providing recommendations for process and procedures improvements to better serve the Board Directors, as needed.

RESPONSIBILITIES

The Governance Specialist will:

  • Manage the day-to-day operations and activities of the Board of Directors and committees – including coordinating the work of the committees
  • Collaborate with the Volunteer Engagement Coordinator on recruitment, succession planning, and orientation activities 
  • Conduct research, compile data and prepares reports and other written documentation per the Board and committees’ needs
  • Be responsible for the accuracy of governance SharePoint sites, Outlook distribution lists, meeting calendar and calendar invites, and governance tracking documents
  • Establish, revise, and maintain records of governance operational procedures and business processes where relevant 
  • Design and/or implement process improvements - including new methods, processes and tools for efficient, effective and innovative ways of delivering leading practices in NFP governance 
  • Participate in monthly update meetings with the CEO and Manager, Executive Suite & Governance to review upcoming actions items and ensure agendas are framed well in advance
  • Attend Board of Directors and Committee meetings (where appropriate) and act as the recording secretary who drafts accurate minutes
  • Coordinate action items and results/outcomes of the Board’s meetings to ensure board approved policies and activities are carried out in the organization
  • Lead the coordination of forward business cycles and schedules for the operations of the Board and Committees 
  • Compile briefing materials, and the distribution of meeting materials in a timely manner. 
  • Lead the planning and execution of all governance related projects and events including annual events such as the Annual General Meeting (AGM), Board Retreat, and Board Orientation 
  • Provide clear, concise, timely and detailed communication to Board members about their involvement and participation in meetings, events and trips especially around travel arrangements and registrations
  • Conduct site visits, make recommendations re: hotel/conference facilities, vendors hardware/software as required for off-site/on-site governance meetings and events 
  • Support the Board of Directors in accordance with GGC by-laws, board policies and all relevant statutory regulations through the creation and development of appropriate structures and processes 
  • Contribute to the creation of the annual budget, event budgets, projections/future forecasting and reconciling of expenses and charges to the budget
  • Develop deliverables that presents information in a compelling, logical and clear manner based on needs and requirements of task/project and takes ownership for tasks and deliverables with the ability to understand the implications of findings and develops recommendations
  • Develop a strong understanding of all aspects of the organization’s operations and decision-making structure

YOU ARE AN IDEAL CANDIDATE & WILL THRIVE IF YOU:

  • Have a post-secondary degree in Business Administration, Public Policy, or a relevant discipline
  • Have at least 3-5+ years of experience supporting a Board and its committees, including proven minute-taking and meetings management skills 
  • Have a sound understanding of best practices in governance especially for the non-for-profit sector
  • Have experience working within the non-profit or charitable sector
  • Have project management training from an accredited college/university 
  • Have event and travel management experience 
  • Have excellent verbal and written communications skills 
  • Have intermediate proficiency with Office 365 (Word, Excel, PowerPoint, Publisher, Teams, SharePoint and Outlook), Zoom, Canva, Eply, Adobe, Survey Monkey and are a quick learner with new technologies
  • Have a proven record of showing discretion and good judgement in handling confidential matters
  • Have proven track record of building strong, collaborative and positive working relationships with various stakeholders 
  • Love problem-solving – no matter how trivial or complex the problem may seem, you will come up with a proactive solution and that is why people ask you for help when they are blocked.
  • Stay calm under pressure – in fact its your default – you don’t get flustered despite being pinged, called upon and interrupted. 
  • Earn trust everywhere you go, especially when it comes to supporting leaders and executives Are detailed-oriented, nothing gets by you and you don’t drop the ball
  • Can handle multiple tasks at the same time whilst managing multiple stakeholders and deadlines 
  • Are comfortable with ambiguity and understand context quickly
  • Are quick and accurate in delivering results Are a self-starter who knows how to “run with a task” and can work both independently and with a team 
  • Are patient, welcoming, and customer-focused in your delivery of support as being helpful is your default 
  • Are agile and can shift priorities quickly to respond to regular changes in the team priorities Have a growth mindset and aren’t afraid to fail fast and take ownership for your mistakes (hey we all make them!)
  • Are hungry to learn and are always seeking to improve systems and processes
  • Are high impact and low drama 
  • Are a strategic thinker, who thrives when you are helping and supporting others
  • Are agile and can shift priorities quickly to respond to regular changes in team priorities 

 ASSETS INCLUDE:   

  • Knowledge of/experience with Guiding
  • Experience working with a diverse population of volunteers within the non-profit sector

LOGISTICS:

This is a hybrid job with irregular hours (that includes weekend) and occasional travel. 
 
Starting Salary: $55, 231

If this sounds like a job tailor-made for you, apply today!
Send your cover letter and resume (as one file)
Attn: Lovely Batallones, Talent Acquisition Specialist via email HR@girlguides.ca 

This position will remain open until filled. Interviews will be conducted on a rolling basis.
Kindly reference the position title in the subject line of your email message. 
Submissions without a cover letter will not be considered. 

GGC-GduC is committed to diversity, equity and inclusion.  We value a recruitment and selection process that is inclusive and barrier-free, and we encourage applications from people who are racialized, Indigenous, people from the 2SLGBTQI+ community, people with disabilities
and other equity seeking groups.

Upon request, Girl Guides of Canada-Guides du Canada will make available reasonable accommodations for persons with disabilities during the recruitment process. Accommodation requests should be made in advance to People and Culture at HR@girlguides.ca. 

We thank all candidates for their interest. Only those selected for an interview will be contacted.

Volunteer Management Specialist

Girl Guides of Canada–Guides du Canada (GGC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of A better world, by girls.

GGC is actively searching for a Volunteer Management Specialist

*Hybrid work arrangement

ABOUT THIS OPPORTUNITY

GGC has a volunteer membership of 15,000. The Volunteer Management Specialist’s ultimate goal is to be the resident expert on volunteer performance & management. They develop guidelines and coaching to senior volunteers in volunteer management roles on how to encourage exceptional performance and how to manage performance issues. They are also the resident expert on volunteerism and its trends, both internal and external to Girl Guides. They use their knowledge and expertise to recommend strategies to the organization and to develop, implement, and continuously improve effective procedures, resources and tools that support members on performance management.

Responsibilities include:

Membership support

  • Manage the development and implementation of performance guidelines for adult members and volunteers
  • Develop and implement ongoing training and learning support on coaching and performance management for GGC’s senior volunteers
  • Provide advice and coaching support to senior volunteers on performance development and management and other topics related to volunteer management
  • Collaborate with the Learning and Engagement Team on trainings and other learning opportunities for senior volunteers
  • Work with other membership staff to develop insights on drivers of satisfaction and report to internal networks to inform actions and strategies that drive retention in adult members
  • Develop strategic communications to support volunteer performance and coaching, specifically contributing to publications for senior volunteers
  • Develop and monitor the typical GGC adult member lifecycle to support and inform the design of programs and processes at the organization
  • Understand membership statistics and make recommendations for improving data requirements to support ongoing projects; provide support to data analyst, when required
  • Monitor trends and best practices in volunteer management and volunteerism to share with network of volunteer managers at the organization and provide input on programs and activities at GGC
  • Maintain membership policies and procedures and support the development of new ones as needed including performance management and other volunteer management related topics
  • Support the creation of volunteer position descriptions and assessment of existing ones for improvements and updates
  • In collaboration with Learning and Development staff support the creation of a learning journey for specific volunteer roles
  • Maintain a high level of knowledge concerning the membership database (iMIS) to access information and generate reports

Administration

  • Contribute to the development of the Member Relations department budget and monitor project expenses, as required
  • Actively contribute to the short, medium, and long-term planning of the Member Relations department and GGC’s strategic plan implementation

You are an ideal candidate if you have/are:

  • Volunteer or membership management experience
  • Experience designing and facilitating coaching and training sessions
  • Experience designing and executing retention strategies and campaigns
  • Experience analyzing, synthesizing and reporting data
  • Strong copy-writing skills with a specific focus on a volunteer audience
  • Experience and excellence in analyzing data and deriving insights for recommendations
  • Skilled at influencing stakeholders to adopt recommendations for supporting senior volunteers
  • Exceptional at creating reports and PowerPoint presentations to share data in a clear and compelling manner
  • Proficient in the Office 365 suite including SharePoint, OneDrive, Teams, etc.

Starting Salary: $67,789
*Salary based on location, Greater Toronto Area

If this sounds like a job tailor-made for you, apply today! Send your cover letter and resume (as one file) to: Simon Bain, Talent Acquisition Specialist at HR@girlguides.ca

This position will remain open until filled. Interviews will be conducted on a rolling basis.
Kindly reference the position title in the subject line of your email message. 
Submissions without a cover letter will not be considered. 

GGC-GduC is committed to diversity, equity and inclusion.  We value a recruitment and selection process that is inclusive and barrier-free, and we encourage applications from people who are racialized, Indigenous, people from the 2SLGBTQI+ community, people with disabilities
and other equity seeking groups.

Upon request, Girl Guides of Canada-Guides du Canada will make available reasonable accommodations for persons with disabilities during the recruitment process. Accommodation requests should be made in advance to People and Culture at HR@girlguides.ca. 

We thank all candidates for their interest. Only those selected for an interview will be contacted.