Girl Guides of Canada–Guides du Canada (GGC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of A better world, by girls.

GGC is committed to diversity, equity and inclusion. We value a recruitment and selection process that is inclusive and barrier-free, and we encourage applications from people who are racialized, Indigenous, people from the 2SLGBTQI+ community, people with disabilities and other equity-seeking groups. GGC welcomes girls and women – cisgender and transgender – as well as non-binary people who are comfortable in spaces that focus on and are driven by the experience of girls.

Upon request, Girl Guides of Canada-Guides du Canada will make available accommodations during the recruitment process. Please note we do not require applicants to identify as a person with disability, or to disclose their disability, to request or access accommodation. Accommodation requests should be made in advance to People & Culture at HR@girlguides.ca.

We thank all candidates for their interest. Only those selected for an interview will be contacted.

Current Opportunities

Archives, Records, and Information Management Coordinator (1 Year Contract)

Girl Guides of Canada–Guides du Canada (GGC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of A better world, by girls.

Girl Guides of Canada is seeking a Archives, Records, and Information Management Coordinator (1 Year Contract)
*Hybrid work arrangement. Location: 180 Duncan Mills Road, Toronto, ON

About the Opportunity

Reporting to the Manager, Legal Services & Property, in this role, you will be part of the Legal Services Team. You will oversee the management of the archives, active, semi-active and historical records systems; to preserve records; to carry out ongoing research on topics of relevance to GGC; to make information available to staff and researchers.

In this role, you will:

Records and Information Management

  • Recommend and develop best practices and procedures for records and information management.
  • Refine and apply retention and classification schedule.
  • Oversee the annual transfer of semi-active records from departments to the Records Centre; run transfer reports and negotiate with users when records are to be transferred.
  • Identify records with long-term value, arranging for their transfer to the archives; runs transfer reports and negotiates with users when the records are to be transferred.
  • Ensure compliance with regulations and legislation pertaining to archives and records management in conjunction with organization’s policies, procedures and guidelines.
  • Deliver training to staff on records management practices and procedures.

Archives

  • Primary contact for the GGC national archives.
  • Acquire archival records through organizational transfer and private donations.
  • Arrange and describe archival records according to archival the Rules for Archival Description (RAD).
  • Responds to inquiries pertaining to archives collection and potential donations.
  • Responds to staff requests for prior GGC history and/or decisions by searching records and archives, collecting and refining relevant information, and providing search results.
  • Provides access to historical records for external researchers; conducts reference interviews to determine scope and intent of research to be done.
  • Promote archival holdings.
  • Maintain archives and records database.
  • Develop and implement procedures for managing archival materials in both paper and electronic formats.
  • Physically maintain archives and archival materials.

General

  • Adhere to all relevant policies, procedures, and practices.
  • Liaise with other departments as required.
  • Apply organizational policies regarding diversity, inclusivity and equity to content, member communication and customer service.
  • Other duties as assigned.

You are the ideal candidate if you have:

  • At least 2 years archival and records management work experience.
  • Post-secondary education in archival studies or related field.
  • Robust knowledge of archival principles and standards, metadata schemes, arrangement and description, and conservation techniques.
  • Knowledge of legislation around information access and reproduction.
  • Strong research and analytical skills.
  • Customer service oriented.
  • Ability to lift and move up to 40lbs.

Assets include:

  • Knowledge and experience with national and provincial privacy legislation.
  • A knowledge or/participation in Guiding.

Benefits:

What’s in it for you?

  • We offer generous health benefits (Health, dental, vision, Health Service Spending Account).
  • Eligible to join the pension plan after 12 months.
  • Paid time off.
  • Collaborative hybrid/remote work environment.
  • Fun and friendly work environment and work-life balance.

Salary range commences at $44,060
*Salary based on location, Greater Toronto Area

If this sounds like a job tailor-made for you, apply today! Send your cover letter and resume (as one file) to Simon Bain, Talent Acquisition Specialist at HR@girlguides.ca. Reference to position title in subject line of email.

 

This position will remain open until filled. Interviews will be conducted on a rolling basis.
Submissions without a cover letter will not be considered. Please note that GGC accepts all genders for job applications. We encourage all candidates to apply, even if they do not meet all the job requirements.

GGC is committed to diversity, equity and inclusion.  We value a recruitment and selection process that is inclusive and barrier-free, and we encourage applications from people who are racialized,
Indigenous, people from the 2SLGBTQI+ community, people with disabilities
and other equity-seeking groups. GGC welcomes girls and women – cisgender and transgender – as well as non-binary people who are comfortable in spaces that focus on and are driven by the experience of girls.

Upon request, Girl Guides of Canada-Guides du Canada will make available accommodations during the recruitment process. Please note we do not require applicants to identify as a person with disability, or to disclose their disability, to request or access accommodation. Accommodation requests should be made in advance to People & Culture at HR@girlguides.ca

We thank all candidates for their interest. Only those selected for an interview will be contacted.

Member Growth Coordinator (Alberta)

Girl Guides of Canada–Guides du Canada (GGC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of A better world, by girls.

Girl Guides of Canada is seeking a Member Growth Coordinator.
*Remote work arrangement (must be based in Alberta – preferably in the Calgary- Edmonton corridor)

About the Opportunity

This is an exciting opportunity to join a leading girl-driven organization in a role that is critical to unleashing organization potential to grow. Reporting to the Team Lead, Member Growth this role supports membership growth in Alberta, the Yukon and Northwest Territories through the planning and execution of acquisition activities to recruit members. Most importantly, it contributes to a team that helps girls and women across the country join an exciting movement that allows a girl to be everything she wants to be. The position will also support volunteers in all acquisition projects, pilot programs and local community outreach plans.

The Member Growth Coordinator will:

  • Collaborate with the Member Growth team to operationalize the annual growth plan for Alberta, the Yukon and Northwest Territories (ANY) Council with targets and activities and provide periodic reporting on its progress.
  • With strategic support from the Member Growth Team, coordinate with Senior Volunteers, Operational Team Lead and other field support staff, and with strategic direction from the Member Growth Team, determine and prioritize areas where there are opportunities for membership growth and undertake growth initiatives in these areas.
  • Collaborate with the Marketing and Communications Department, Member Growth Team, Operation Team Lead and Senior Volunteers, develop and execute annual marketing and advertising plans for the ANY Council (which includes advertisements and other promotional opportunities) and ensure that the local needs are met and are aligned with the annual growth plan.
  • Support the administration, coordination, and implementation of recruitment events (including onsite support) in the Council, as required.
  • Develop and foster any vendor relationships and administer contracts and invoices for marketing, advertising or PR initiatives as required.
  • Collaborate with Field support staff to manage waitlist and support acquisition-related aspects of membership and unit readiness.
  • Collect and analyze information related to the challenges and opportunities for growing Guiding in ANY (demographics, socio-economic, other youth programming, volunteerism stats, organizational membership data, etc.).
  • Support the execution of pilot projects for growth locally, as identified by the Member Growth Department and provide documentation of these local pilot projects.
  • Support onboarding of volunteers for community outreach and recruitment activities as well as the development of strategic partnerships, as needed.
  • Provide overall support for departmental initiatives, as needed.
  • Apply organizational policies regarding diversity, inclusivity and equity to content, member communication and customer service.

You are the ideal candidate if you have:

  • Related post-secondary education or relevant work experience.
  • Experience working in recruitment, promotions, marketing or sales-related activities.
  • Demonstrated ability to plan interesting and inviting information events and girl programming.
  • Strong relationship building skills.
  • Outstanding organizational and coordination abilities.
  • Ability to work independently, and with a team.
  • Excellent communication (written and verbal) interpersonal skills.
  • The ability to work occasional evening/ weekend hours for meetings or recruitment events if needed.

Assets include:

  • Experience in Membership-based organizations, Associations or Non–profit organizations an asset.
  • Experience working with volunteers an asset.
  • Knowledge of Girl Guides of Canada an asset.
  • Valid Canadian driver’s license in good standing is an asset.

Benefits:

What’s in it for you?

  • We offer generous health benefits (Health, dental, vision, Health Service Spending Account).
  • Eligible to join the pension plan after 12 months.
  • Paid time off.
  • Collaborative hybrid/remote work environment.
  • Fun and friendly work environment and work-life balance.

Salary range commences at $44,060
*Salary based on location, Greater Toronto Area

If this sounds like a job tailor-made for you, apply today! Send your cover letter and resume (as one file) to Simon Bain, Talent Acquisition Specialist at HR@girlguides.ca. Reference to position title in subject line of email.

 

This position will remain open until filled. Interviews will be conducted on a rolling basis.
Submissions without a cover letter will not be considered. Please note that GGC accepts all genders for job applications. We encourage all candidates to apply, even if they do not meet all the job requirements.

GGC is committed to diversity, equity and inclusion.  We value a recruitment and selection process that is inclusive and barrier-free, and we encourage applications from people who are racialized,
Indigenous, people from the 2SLGBTQI+ community, people with disabilities
and other equity-seeking groups. GGC welcomes girls and women – cisgender and transgender – as well as non-binary people who are comfortable in spaces that focus on and are driven by the experience of girls.

Upon request, Girl Guides of Canada-Guides du Canada will make available accommodations during the recruitment process. Please note we do not require applicants to identify as a person with disability, or to disclose their disability, to request or access accommodation. Accommodation requests should be made in advance to People & Culture at HR@girlguides.ca

We thank all candidates for their interest. Only those selected for an interview will be contacted.

Project Coordinator (6-Month Contract)

Girl Guides of Canada–Guides du Canada (GGC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of A better world, by girls.

Girl Guides of Canada is actively seeking a Project Coordinator (6-Month Contract)
*Hybrid work arrangement. Location: 50 Merton St., Toronto. 180 Duncan Mill Road, Toronto (beginning November 27)

About the Opportunity

Girl Guides is looking for a Project Coordinator to track and organize the workflow of the Marketing and Communications team. You will review all incoming requests from departmental and provincial partners (e.g. editing, social, design, web, email, translation, etc.), to ensure they are tasked to the right team member and appropriately resourced, coordinating throughout the lifecycle of a project (scope, estimation, schedule, delivery). In addition, you will support the use of SharePoint and Teams tools to support workflow and brand assets.

In this role, you will be responsible for:

  • Workflow management – reviewing tasks from departmental and provincial partners to identify task deliverables, timelines, Marketing and Communications support required and assigning to appropriate team members, tracking deliverables to completion.
  • Process oversight and improvement – overseeing Marketing and Communications processes that support efficient workflow (e.g. use of Planner, Tasks, SharePoint, shared calendars, etc.).
  • Brand asset support – overseeing processes that support access to brand assets (e.g. photos, graphics, templates, etc.), including tagging.
  • Partner liaison – act as liaison and point of contact with departmental and provincial partners, from start of tasks until completion. Communicate with partners consistently on project status, issues, risks, changes and results, as well as with Marketing and Communications team members.
  • Coordinate freelancer and vendor relations – assigns work to freelance translator, managing translation workflow, and other vendors as required.
  • Maintains documents and systems for Marketing and Communications processes that permit easy reference and rapid retrieval of information.
  • Apply organizational policies regarding diversity, inclusivity and equity to content, member communication and customer service.
  • Other duties and tasks as assigned to support the work of the Marketing and Communications department.

Assets include:

  • Experience working with Microsoft Teams, Planner and SharePoint.
  • Experience in workflow management/oversight.
  • Proactive and detail-oriented, with a strong commitment to quality, efficiency and effectiveness.
  • Strong interpersonal skills with a focus on collaboration and customer service.
  • Experience working in a non-profit or volunteer environment.
  • French language skills/fluency (and any other language spoken in Canada).

Salary range commences at $44,060
*Salary based on location, Greater Toronto Area

If this sounds like a job tailor-made for you, apply today! Send your cover letter and resume (as one file) to Simon Bain, Talent Acquisition Specialist at HR@girlguides.ca. Reference to position title in subject line of email.

 

This position will remain open until filled. Interviews will be conducted on a rolling basis.
Submissions without a cover letter will not be considered. Please note that GGC accepts all genders for job applications. We encourage all candidates to apply, even if they do not meet all the job requirements.

GGC is committed to diversity, equity and inclusion.  We value a recruitment and selection process that is inclusive and barrier-free, and we encourage applications from people who are racialized,
Indigenous, people from the 2SLGBTQI+ community, people with disabilities
and other equity-seeking groups. GGC welcomes girls and women – cisgender and transgender – as well as non-binary people who are comfortable in spaces that focus on and are driven by the experience of girls.

Upon request, Girl Guides of Canada-Guides du Canada will make available accommodations during the recruitment process. Please note we do not require applicants to identify as a person with disability, or to disclose their disability, to request or access accommodation. Accommodation requests should be made in advance to People & Culture at HR@girlguides.ca

We thank all candidates for their interest. Only those selected for an interview will be contacted.

Provincial Operations Executive Assistant (Alberta)

Girl Guides of Canada–Guides du Canada (GGC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of A better world, by girls.

Girl Guides of Canada is seeking a Provincial Operations Executive Assistant
*Hybrid work arrangement. Location: Edmonton, AB

About the Opportunity

This role reports to the Provincial Operations Team Lead, AB. As the Provincial Operations Executive Assistant, you will have excellent communications and administrative skills to support our members. The successful candidate will be organized, comfortable with technology, diplomatic and a clear communicator. If this sounds like a good fit, we’d love to hear from you!

In this role, you will:

  • Provide support to Alberta’s Provincial and Area Councils with the following:

    Council Meetings:

    • Fulfill logistical needs required for the successful implementation of the Council meeting. (currently virtual meetings only, once allowed would include meals, accommodation, travel)
    • Distribute documents to appropriate stakeholders.
    • Ensure that all documents are maintained in a confidential manner as per organizational privacy conditions.

    Records Management:

    • Oversee the records management of all Provincial/Area documents as per the directions of the Provincial Operations Team Lead.

    Project Support:

    • Provide specific supports to ongoing provincial/area projects, as assigned by the Team Lead in consultation with the Provincial Operations Team Lead.
  • Oversee financial tasks as assigned, including but not limited to preparing deposits in accordance with the Nationwide financial management program. This will include assigning GL codes to all Provincial and Area invoices, obtaining approval and processing invoices for payment.
  • Submit insurance certificate requests as required for provincial/area activities.
  • When requested work in partnership with the Provincial Cookie Adviser to secure cookie receivers for each campaign & assign Units to the appropriate receiver.
  • Be conversant on legislation that applies to function oversight in order to ensure legislative compliance.
  • As a member of the nationwide staff team you will be expected to participate in role model & promote of a positive work environment that is inclusive for all team members.
  • Apply organizational policies regarding diversity, equity and inclusivity to processes, communications and customer service.
  • Other duties as assigned.

You are the ideal candidate if you have:

  • Experience in, and talent for, administrative activities (e.g., detail-oriented, organized, clear communicator, etc.)
  • Proficient with Office 365 and MS products, including Outlook, Word, Excel and PowerPoint
  • Excellent customer service skills that promote a positive relationship all stakeholders.
  • Demonstrated experience working under pressure with multiple tight deadlines.
  • Outstanding initiative, flexibility and time management skills.
  • Collaboration skills with a knack for communicating clearly and diplomatically.
  • Ability to solve problems and manage details independently.
  • A proven track record of being an engaged, positive member of a team, demonstrating openness for discussion and learning.
  • Ability to work in an ambiguous environment.

Assets include:

  • Knowledge of/experience with Guiding and GGC operations within an assigned catchment zone is considered a major asset.
  • Passion for issues relating to girls and young women.
  • Experience working with volunteers.

Salary range commences at $42,739
*Salary based location – Province of Alberta

If this sounds like a job tailor-made for you, apply today! Send your cover letter and resume (as one file) to Simon Bain, Talent Acquisition Specialist at HR@girlguides.ca. Reference to position title in subject line of email.

 

This position will remain open until filled. Interviews will be conducted on a rolling basis.
Submissions without a cover letter will not be considered. Please note that GGC accepts all genders for job applications. We encourage all candidates to apply, even if they do not meet all the job requirements.

GGC is committed to diversity, equity and inclusion.  We value a recruitment and selection process that is inclusive and barrier-free, and we encourage applications from people who are racialized,
Indigenous, people from the 2SLGBTQI+ community, people with disabilities
and other equity-seeking groups. GGC welcomes girls and women – cisgender and transgender – as well as non-binary people who are comfortable in spaces that focus on and are driven by the experience of girls.

Upon request, Girl Guides of Canada-Guides du Canada will make available accommodations during the recruitment process. Please note we do not require applicants to identify as a person with disability, or to disclose their disability, to request or access accommodation. Accommodation requests should be made in advance to People & Culture at HR@girlguides.ca

We thank all candidates for their interest. Only those selected for an interview will be contacted.

Digital Adoption and Training Specialist

Girl Guides of Canada–Guides du Canada (GGC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of A better world, by girls.

Do you enjoy using your subject matter expertise to support people and staff and volunteers in adopting new technology and becoming fully competent in the use of new digital tools to improve their work experience? Are you a facilitator who is motivated by the opportunity to contribute to the people and process aspects within IT? If yes, then we would love to hear from you!

Girl Guides of Canada is seeking a Digital Adoption and Training Specialist
*Hybrid work arrangement. Location: Toronto, Ontario

About the Opportunity

The Digital Adoption and Training Specialist reports to the Senior Manager, Information Technology and will collaborate with stakeholders across the organization to lead and deliver the adoption and training activities required to advance IT initiatives. This role requires a skilled individual to gain a thorough understanding of new digital systems and identify the digital knowledge gaps to develop and deliver a comprehensive adoption approach and digital training program.

The successful candidate will be an independent and creative thinker with a passion for digital solutions and process improvement, is naturally diplomatic, a talented facilitator and possesses excellent online and in-person communication skills to ensure projects run smoothly and on-time.

Responsibilities include:

  • Continually probe for information and assess needs to identify the underlying requirements for digital education.
  • Communicate effectively with project team members and subject matter experts and follow-up on identified training topics.
  • Collaborate with IT Team to lead the digital adoption change management strategy.
  • Conduct change readiness assessments for stakeholder groups impacted by digital projects to develop stakeholder analysis and engagement strategy.
  • Develop, prepare, and deliver effective education in multiple formats online and in-person to accompany digital projects and address digital knowledge gaps across the organization.
  • Aptitude and interest to learn new digital tools and technologies with a focus on Office 365 as relevant to GGC’s IT needs and enthusiastically promote them within the organization.
  • Monitor trends and evolving best practices in the use of digital tools, with a focus on Office 365, and share expertise with the organization and provide input on project development.
  • Be the subject matter expert on what our staff and administrative volunteers need to know regarding the digital tools they need to effectively complete their work and oversee the process for how they find useful resources and support.
  • Work as an integrated member of the IT team, serving organizational priorities and needs.
  • Assist in the development of the yearly project plan which includes the evaluation and monitoring of project requirements and timelines for digital adoption activities and digital projects.
  • Where identified, develop mitigation strategies to address potential concerns or issues.
  • Raise awareness of and guide adherence to IT policies, guidelines, standards, and procedures
  • Apply organizational policies regarding diversity, inclusivity and equity to content, member communication and customer service.

You are the ideal candidate if you have:

  • Excel at helping people learn how to use digital tools.
  • Experience coordinating multiple projects and managing competing priorities concurrently with various stakeholders.
  • Experience working in customer service.
  • Demonstrated aptitude with technology and digital tools.
  • Excellent communication skills combined with strong interpersonal skills, resourcefulness, critical thinking, and attention to detail.
  • Excellent organizational and problem-solving skills and ability to develop creative solutions.
  • Ability to work both independently and as part of a team.
  • A college diploma/university degree/certificate in a related field.
  • Proficiency with Office 365 suite of tools including OneDrive, SharePoint, and Teams.
  • The ability to thrive in an environment of change.

Assets include:

  • Knowledge of/experience with Guiding.
  • Experience working with volunteers.
  • Experience working/volunteering in the non-profit sector.
  • Experience with databases and/or utilizing project management tools.

Benefits:

What’s in it for you?

  • We offer generous health benefits (Health, dental, vision, Health Service Spending Account).
  • Eligible to join the pension plan after 12 months.
  • Paid time off.
  • Collaborative hybrid/remote work environment.
  • Fun and friendly work environment and work-life balance.

Salary range commences at $49,314
*Salary based on location, Greater Toronto Area

If this sounds like a job tailor-made for you, apply today! Send your cover letter and resume (as one file) to Simon Bain, Talent Acquisition Specialist at HR@girlguides.ca. Reference to position title in subject line of email.

 

This position will remain open until filled. Interviews will be conducted on a rolling basis.
Submissions without a cover letter will not be considered. Please note that GGC accepts all genders for job applications. We encourage all candidates to apply, even if they do not meet all the job requirements.

GGC is committed to diversity, equity and inclusion.  We value a recruitment and selection process that is inclusive and barrier-free, and we encourage applications from people who are racialized,
Indigenous, people from the 2SLGBTQI+ community, people with disabilities
and other equity-seeking groups. GGC welcomes girls and women – cisgender and transgender – as well as non-binary people who are comfortable in spaces that focus on and are driven by the experience of girls.

Upon request, Girl Guides of Canada-Guides du Canada will make available accommodations during the recruitment process. Please note we do not require applicants to identify as a person with disability, or to disclose their disability, to request or access accommodation. Accommodation requests should be made in advance to People & Culture at HR@girlguides.ca

We thank all candidates for their interest. Only those selected for an interview will be contacted.

Manager, Member and Unit Support

Girl Guides of Canada–Guides du Canada (GGC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of A better world, by girls.

Girl Guides of Canada is seeking a Manager, Member and Unit Support
*Hybrid work arrangement. Location: Toronto, Ontario

About the Opportunity

The Manager, Member and Unit Support position is responsible for managing the daily activities and staff of the Member and Unit Support team. You will work closely with the Member Services and Member Relations team. You will support day-to-day operations as well as strategic planning and process improvements. You will establish best practices for unit support nationwide and ensure staff can implement these practices locally.

Responsibilities include:

Position Specific

  • Manage a team (10 direct reports, 6 indirect reports) that supports Member & Unit Support, Unit Space, Data Support, and Waitlists in various locations across the country.
  • Structure and implement standardized best practices and strategy for unit support procedures, including waitlists, setting up and closing units, centralizing unit space, ensuring unit readiness, and establishing and monitoring unit capacity, with excellent comprehension of realities across Canada.
  • Structure and implement protocols, processes, and strategy ensuring excellent customer service to members, efficient volume management, appropriate trend tracking, escalation, and reporting.
  • Oversight for strategic planning and projects.
  • Communicates and guides team members on any changes or events directly impacting them.
  • Collaborate with the Specialist, Adult Membership on adult member and Unit Guider renewal to ensure proper resourcing.
  • Build and maintain strong relationships with senior volunteers, communicating with them regularly and ensuring they are included in issues related to their role.
  • Collaborate with the Tean Lead, Membership Screening to operationalize best practices for the efficient placement of new adult members (Unit Guiders) in units.
  • Collaborate with other teams on processes, process updates and cross-GGC initiatives.
  • Represent the M&US team as required at departmental and inter departmental meetings or on projects to ensure M&US interests are understood.
  • Identifies and articulates what resources (people, technology, tools, etc.) are required to meet stated objectives.

Staff Support

  • Provide day to day supervision and technical advice to the team, ensuring team is adhering to agreed best practices.
  • Provide strong dynamic leadership that mentors, develops and guides team members.
  • Identifies and co-ordinates team training and development requirements, including delivery of training when required.
  • Review and update processes, resource materials and templates.
  • Maintain up-to-date knowledge of projects, initiatives and processes GGC-wide that affect the team and provide relevant updates to direct reports.

General

  • Lead direct reports, including setting objectives, performance measurement, training and coaching, coordination of workload, cross training for coverage due to vacations and absences, and time and leave tracking.
  • Maintain and apply current knowledge of all relevant policies, procedures, and practices.
  • Contribute to the development of the Member Services department budget.
  • Actively contribute to the short, medium, and long-term planning of the Member Services department and GGC’s strategic plan implementation.
  • Apply organizational policies regarding diversity, inclusivity and equity to content, member communication and customer service.

You are the ideal candidate if you have:

  • Experience in people leadership and coaching.
  • Demonstrated exceptional relationship building skills.
  • Able to solve problems, balance priorities, and manage details.
  • Excellent verbal and written communication skills combined with strong interpersonal skills, resourcefulness, critical thinking, and attention to detail.
  • Demonstrated experience working under pressure with multiple tight deadlines.
  • Initiative to deal with situations and issues proactively and persistently.
  • A high degree of resourcefulness and responsibility to quickly familiarize yourself with new tasks.
  • Comfort with ambiguity and working in a fluid, fast-paced environment.
  • A focus on achieving high quality results consistent with GGC’s standards.

Assets include:

  • Knowledge of/experience with Guiding.
  • Work in the not-for-profit sector, additional asset if in a youth-serving organization or an organization focused on gender equality.
  • Management experience in a non-profit or volunteer environment.

Benefits:

What’s in it for you?

  • We offer generous health benefits (Health, dental, vision, Health Service Spending Account).
  • Eligible to join the pension plan after 12 months.
  • Paid time off.
  • Collaborative hybrid/remote work environment.
  • Fun and friendly work environment and work-life balance.

Salary range commences at $79,404
*Salary based on location, Greater Toronto Area

If this sounds like a job tailor-made for you, apply today! Send your cover letter and resume (as one file) to Simon Bain, Talent Acquisition Specialist at HR@girlguides.ca. Reference to position title in subject line of email.

 

This position will remain open until filled. Interviews will be conducted on a rolling basis.
Submissions without a cover letter will not be considered. Please note that GGC accepts all genders for job applications. We encourage all candidates to apply, even if they do not meet all the job requirements.

GGC is committed to diversity, equity and inclusion.  We value a recruitment and selection process that is inclusive and barrier-free, and we encourage applications from people who are racialized,
Indigenous, people from the 2SLGBTQI+ community, people with disabilities
and other equity-seeking groups. GGC welcomes girls and women – cisgender and transgender – as well as non-binary people who are comfortable in spaces that focus on and are driven by the experience of girls.

Upon request, Girl Guides of Canada-Guides du Canada will make available accommodations during the recruitment process. Please note we do not require applicants to identify as a person with disability, or to disclose their disability, to request or access accommodation. Accommodation requests should be made in advance to People & Culture at HR@girlguides.ca

We thank all candidates for their interest. Only those selected for an interview will be contacted.

Team Lead, IT Infrastructure & Network

Girl Guides of Canada–Guides du Canada (GGC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of A better world, by girls.

Girl Guides of Canada is actively searching for a Team Lead, IT Infrastructure & Network
*Hybrid work arrangement.

About the Opportunity

The IT Department at GGC manages IT systems and solutions for thousands of volunteers and staff across Canada. The wider IT team includes professionals focused on IT projects, information systems, information security, data and reporting, digital adoption and transformation, and applications integration. Reporting to the Senior Manager, IT, the Team Lead, IT Infrastructure & Network will lead the IT team members responsible for our network, cloud and on prem infrastructure and endpoints. In this role, you will ensure the reliable, secure, efficient operation of these systems.

In this role you will:

  • Provide leadership to the IT team members responsible for our network, infrastructure, endpoints and cloud IaaS, PaaS and SaaS.
  • Mentor, guide, coach, assess and encourage performance of your team members.
  • Manage vendor(s) that provide support to our end users and infrastructure.
  • Recruit and onboard team members.
  • Develop migration and implementation strategies, change management.
  • Support the prioritization of the team’s workload, team resource allocation and utilization.
  • Identify and recommend risk mitigation strategies for our IT systems and processes.
  • Assess and implement necessary risk mitigations as identified by the Information Security Analyst.
  • Adhere to and ensure adherence of your direct reports to IT policy, standards, procedures, and best practices.
  • Oversee IT asset management including hardware and software.
  • Ensure knowledge base, systems and process documentation, user guides, configuration documentation and instructional manuals are maintained by the team.
  • Participate in developing business cases for funding requests.
  • Develop and implement strategies to improve the efficiency and effectiveness of IT systems and solutions.
  • Meet the infrastructure needs of the wider IT team and GGC in support of the organization’s projects.
  • Collaborate with people from the wider team including information systems, IT projects, information security, digital transformation, application, and systems integration, and with various vendors.
  • Identify user experience pain points and challenges and identify process and system improvements to address these. Measure and report on effectiveness.
  • Conduct regular audits to ensure systems comply with policy, and regulatory security and privacy requirements.
  • Oversee administration of identity and access management to IT infrastructure and privileged information systems (Active Directory, file shares, SharePoint, Web Portals, Remote Desktop, VPN, SaaS).
  • Ensure End-users are updated with timely IT service bulletins and relevant information.
  • Perform activities and tasks relating to your IT skill sets as needed.
  • Provide support on escalated tickets when required.
  • Oversee IT helpdesk staff (relating to IT systems and endpoints) to ensure:
    • Support tickets are updated, delegated/escalated appropriately, and resolved in a timely manner.
    • The wider customer care team staff have the information required to resolve common problems experienced by volunteers through training and KB documentation.
  • Apply organizational policies regarding diversity, equity and inclusivity to processes, communications and customer service.

Requirements:

  • Post-Secondary degree in IT, Computer Science, or related discipline.
  • Strong technical IT skills with a minimum 5 years experience in a Microsoft environment, in an IT generalist role, or experience in multiple roles (network, server, IaaS, endpoint).
  • Minimum 1 year experience with MS Azure Infrastructure.
  • Intuitive, demonstrable understanding of IT security and risk identification.
  • Ability to lead and manage a team of 4-5 IT people as part of the wider IT team.
  • Demonstrated ability to identify ideal end state and roadmap the path to it.
  • Ability to think strategically.

Assets include:

  • Experience with a risk and security focus and/or relevant certifications.
  • Azure certifications.
  • Experience working with a combination of internal and outsourced IT support.

Benefits:

What’s in it for you?

  • We offer generous health benefits (Health, dental, vision, Health Service Spending Account).
  • Eligible to join the pension plan after 12 months.
  • Paid time off.
  • Collaborative hybrid/remote work environment.
  • Fun and friendly work environment and work-life balance.

Starting salary: *$75,739
*Salary based on location, Greater Toronto Area

If this sounds like a job tailor-made for you, apply today! Send your cover letter and resume (as one file) to Simon Bain, Talent Acquisition Specialist at HR@girlguides.ca. Reference to position title in subject line of email.

 

This position will remain open until filled. Interviews will be conducted on a rolling basis.
Submissions without a cover letter will not be considered. Please note that GGC accepts all genders for job applications. We encourage all candidates to apply, even if they do not meet all the job requirements.

GGC is committed to diversity, equity and inclusion.  We value a recruitment and selection process that is inclusive and barrier-free, and we encourage applications from people who are racialized,
Indigenous, people from the 2SLGBTQI+ community, people with disabilities
and other equity-seeking groups. GGC welcomes girls and women – cisgender and transgender – as well as non-binary people who are comfortable in spaces that focus on and are driven by the experience of girls.

Upon request, Girl Guides of Canada-Guides du Canada will make available accommodations during the recruitment process. Please note we do not require applicants to identify as a person with disability, or to disclose their disability, to request or access accommodation. Accommodation requests should be made in advance to People & Culture at HR@girlguides.ca

We thank all candidates for their interest. Only those selected for an interview will be contacted.

Commercial Revenue Senior Manager

Girl Guides of Canada–Guides du Canada (GGC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of A better world, by girls.

Girl Guides of Canada is seeking a detail-oriented Commercial Revenue Senior Manager
*Hybrid work arrangement.

About the Opportunity

Reporting to the Chief Operating Officer, the Commercial Revenue Senior Manager will be a liaison between vendor contracts, GGC leadership, and organization members to ensure fundraising revenue programs are executed flawlessly. GGC’s largest fundraising program is the sale of cookies during two annual campaigns. A significant focus of this role will be on the execution of this program, where you will work directly with the cookie manufacturer and logistics provider to ensure cookies are produced on time, at the quality expected, and delivered to the community level Girl Guide groups. Additionally, you will have oversight of the merchandising vendor to ensure successful program delivery. The Commercial Revenue Senior Manager will own the growth and sustain national fundraising revenue programs through innovation and management of sales strategies, product development, financial viability and accountability, market research and operational logistics.

In this role, you will:

  • Manage both cookie manufacturer and logistics, vendor relationships, stewarding them to drive ongoing innovation and cost optimization opportunities.
  • Oversee a team whose mandate is to ensure the successful execution of fundraising revenue programs at GGC.
  • Contribute to the overall achievement of the mission and current strategic plan of GGC.

As the owner of key fundraising revenue programs (such as the iconic Cookie program and merchandise sales), your duties will include:

General Management and Strategic Advice for Fundraising Revenue Program Efforts:

  • Act as a general manager for fundraising revenue growth programs (e.g. cookies, merchandise and others) where you will oversee both existing fundraising revenue programs (including managing vendor relationships) and provide strategic advice on how to grow revenue opportunities beyond those that already exist.
  • Bring deep knowledge and oversight of the various fundraising revenue programs to actively participate in strategy management team, staff, committee, and national meetings, including reporting on specific program status and initiatives as required.
  • Provide strategic advice on how to improve the financial results from the fundraising revenue programs.
  • Act as a strategic and tactical advisor on how to achieve both incremental improvements in existing programs, and transformational strategic suggestions for fundraising revenue program efforts.

Vendor Management:

  • For all vendors, monitor contractual agreements for GGC and ensure compliance (including invoicing).
  • Co-ordinate and act as the GGC lead for all campaign and vendor review meetings with the cookie manufacturer and logistics vendor.
  • Monitor the private label baking, logistics, and branded merchandise environments to keep informed of price trends, supply/demand, new technologies, and changes in supplier strategies. Leveraging knowledge to continue to identify optimization opportunities with the existing and future fundraising revenue programs.
  • When the time comes, to manage and coordinate with key internal stakeholders regarding the negotiations for updated vendor contracts.

Internal Stakeholder Management:

  • Manage a team, providing leadership and guidance on the execution of fundraising revenue programs.
  • Nurture relationships with key stakeholders across the organization (national and community levels) to conduct needs analysis and incorporate feedback to continually optimize and improve the various fundraising revenue programs that your team is responsible for.
  • Role model and promote of a positive work environment that is inclusive for all team members.
  • Apply organizational policies regarding diversity & inclusivity to content, communications, customer service and stakeholder relationships.

Financial:

  • Build business cases grounded in strong financial analysis to support suggestions on how to improve fundraising revenue programs tactically and strategically.
  • Prepare and gather approval on annual and quarterly cost budgets, monitor progress and provide updates to the relevant stakeholders.
  • Manage and ensure invoices are paid to the vendors on time, in concert with the Senior Manager Finance
  • Establish and manage reporting of Key Performance Indicators for vendors relating to manufacturing services, logistics management, and quality assurance requirements.

You are the Ideal Candidate if you have:

  • Bachelor’s degree in business or related fields (Supply Chain Management), MBA is considered an asset.
  • 7+ years of relevant work experience in a sourcing/purchasing/procurement management, brand management, vendor management, or similar role.
  • History of providing strategic commercial advice to either internal stakeholders or external clients.
  • Demonstrated a history of successfully leading teams with a multi-faceted mandate.
  • Ability to work independently with minimal direction, ability to organize, prioritize and multi-task effectively in a multifaceted, fast paced environment.
  • Ability to collaborate with cross functional partners, seek common ground and establish alignment on common goals and future change.
  • Strong understanding of procurement and logistics policies, procedures, and best practices.
  • Ability to monitor contracts for compliance.
  • Effective planning and organizational skills with a high attention to detail.
  • Strong financial and business orientation.
  • Ability to tell a story with data, visually and verbally, to guide conversations with business managers.
  • Excellent written and verbal communication skills to effectively interface with senior management, staff, volunteer committees and GGC’s Board of Directors.
  • An appreciation of a membership-based, not for profit culture which includes an understanding of the requirements of operating as a Registered Charity in Canada.
  • A strong connection and believe in the vision- A better world, by girls and mission – Be a catalyst for girls empowering girls.
  • You embody the attributes of our core DNA – welcoming, imaginative, courageous, and enthusiastic.

Additional Assets:

  • Experience working in a non-profit or volunteer environment.
  • French language skills/fluency (and any other language spoken in Canada)

Salary commencing at: *$91,269.

If this sounds like a job tailor-made for you, apply today! Send your cover letter and resume (as one file) to Simon Bain, Talent Acquisition Specialist at HR@girlguides.ca. Reference to position title in subject line of email.

 

This position will remain open until filled. Interviews will be conducted on a rolling basis.
Submissions without a cover letter will not be considered. Please note that GGC accepts all genders for job applications. We encourage all candidates to apply, even if they do not meet all the job requirements.

GGC is committed to diversity, equity and inclusion.  We value a recruitment and selection process that is inclusive and barrier-free, and we encourage applications from people who are racialized,
Indigenous, people from the 2SLGBTQI+ community, people with disabilities
and other equity-seeking groups. GGC welcomes girls and women – cisgender and transgender – as well as non-binary people who are comfortable in spaces that focus on and are driven by the experience of girls.

Upon request, Girl Guides of Canada-Guides du Canada will make available accommodations during the recruitment process. Please note we do not require applicants to identify as a person with disability, or to disclose their disability, to request or access accommodation. Accommodation requests should be made in advance to People & Culture at HR@girlguides.ca

We thank all candidates for their interest. Only those selected for an interview will be contacted.

Technical Support Specialist

Girl Guides of Canada–Guides du Canada (GGC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of A better world, by girls.

GGC is actively searching for a Technical Support Specialist
*Onsite. Location: Toronto, ON

About the Opportunity

The Technical Support Specialist reports to the Senior Manager, Information Technology and will collaborate with the IT team to support our users and maintain our IT systems with a focus on laptops, desktop and mobile devices. The successful candidate will be skilled and up to date with the latest IT trends.

In this role, you will:

  • Setup and deploy, redeploy, repair, and maintain laptops and desktops.
  • Onboarding, changes and offboarding of users from our IT systems according to GGC procedures.
  • Ensure all desktops and laptops are patched in a timely manner.
  • Monitor ticketing system, ensure tickets are appropriately assigned and responded to within target times.
  • Monitor quarantine taking care to identify and release only legitimate emails.
  • Office 365 user administration.
  • Tracks, and keeps current a database of IT Assets; a hardware and software inventory shared with the IT team
  • Learn and maintain skills and qualification for IT systems used by GGC.
  • Coordinate with the facilities team to safely ship (and receive) devices to (and from) our end users
  • Monitor manage engine desktop central to pre-emptively address problems with endpoint devices (e.g. low disk space, missing/failing updates, disk errors).
  • Monitor the health of onsite network and server equipment and internet connections.
  • Diagnoses and resolve minor network issues.
  • Contribute to revisions of procedures and guidelines relevant to the role.
  • Help ensure use of IT systems are in compliance with IT policy, standards, procedures, guidelines
  • Monitors GGC ticketing system, ensuring timely resolution and that these are closed once completed. Follow escalated tickets to ensure these are completed.
  • Monitor IT Partners ticket system and comment with supporting information to help ensure speedy resolution or escalated these to internal ticketing system when required.
  • Provide one-on-one end user support by Zoho assist, MS Teams/phone, e-mail or in person for computer- and equipment-related problems, talking users through procedures to diagnose the source of problems, answering questions about how to use software and e-mail and in operating equipment, communicating in a user-friendly way based on the experience and knowledge level of end users
  • Create and maintain and share knowledge base guides for how to resolve common issues.
  • Prioritizes issues to ensure appropriate response time based on severity. Take responsibility for the quality and timeliness of resolution.
  • Technical support for equipment at camps and other properties.
  • Assist with Office 365 and basic device support for provincial volunteers.
  • Assist the digital adoption and training specialist in developing and providing training when required.
  • Ensures all antivirus/antimalware/MDR, anti-spam are active and maintained on desktops and laptops.
  • Ensure strong passwords are used and MFA is enforced where possible.
  • Assist in monitoring quarantine taking care to identify and release only legitimate emails.
  • Proactively identify opportunities to improve our IT systems and processes so they are best practice. Work with the team to implement approved changes.
  • Be mindful of risks to our information, systems, and processes. Be on the lookout for unidentified risks and bring these to the attention of the Information Security Analyst, Senior IT Administrator, and Senior IT Manager when discovered.
  • Stay up to date with developments in the industry.

General 

  • Maintains confidentiality of information as required
  • Adheres to all IT policies, standards, procedures, guidelines and applicable legislation
  • Adheres to occupational health and safety practices
  • Maintain online presence on MS Teams during work hours and be responsive to messages from the rest of the team
  • Participates in staff training program(s)

The duties within this job description can be amended from time to time.

You are an ideal candidate if you have:

  • Post-Secondary degree in IT or related discipline or equivalent skill gained through relevant industry certifications and experience
  • 2+ years of experience in a desktop support, IT support, or Generalist role or comparable role
  • Experience administering and endpoint management solution
  • Computer software proficiency with MS Office Applications.
  • Strong analytical and problem-solving skills with superior attention to detail and accuracy.
  • Excellent Time management skills with the ability to prioritize and meet tight deadlines.
  • Excellent communication skills, both verbal and written.
  • You embody the attributes of our core DNA – welcoming, imaginative, courageous and enthusiastic.
  • Experience administering Microsoft Active Directory
  • Experience administering Office 365.

Assets include:

  • Relevant industry certifications such as CompTIA A+
  • Security related certifications.
  • Experience with laptop hardware repair
  • Working experience with a Non-Profit organization. 
  • Manage Engine Desktop Central administration experience

Starting salary: Under Review
*Salary based on location, Greater Toronto Area

If this sounds like a job tailor-made for you, apply today! Send your cover letter and resume (as one file) to Simon Bain, Talent Acquisition Specialist at HR@girlguides.ca. Reference to position title in subject line of email.

 

This position will remain open until filled. Interviews will be conducted on a rolling basis.
Submissions without a cover letter will not be considered. Please note that GGC accepts all genders for job applications. We encourage all candidates to apply, even if they do not meet all the job requirements.

GGC is committed to diversity, equity and inclusion.  We value a recruitment and selection process that is inclusive and barrier-free, and we encourage applications from people who are racialized,
Indigenous, people from the 2SLGBTQI+ community, people with disabilities
and other equity-seeking groups. GGC welcomes girls and women – cisgender and transgender – as well as non-binary people who are comfortable in spaces that focus on and are driven by the experience of girls.

Upon request, Girl Guides of Canada-Guides du Canada will make available accommodations during the recruitment process. Please note we do not require applicants to identify as a person with disability, or to disclose their disability, to request or access accommodation. Accommodation requests should be made in advance to People & Culture at HR@girlguides.ca

We thank all candidates for their interest. Only those selected for an interview will be contacted.

Network Administrator

Girl Guides of Canada–Guides du Canada (GGC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of A better world, by girls.

GGC is actively searching for a Network Administrator
*Hybrid work arrangement. Location: Toronto, ON

About the Opportunity

In this role, you will:

  • Maintain a secure & stable network environment to reduce downtime and increase productivity.
  • Ensure all servers and network equipment are maintained and patched in a timely manner.
  • Setup new servers (MS HyperV, Azure VM, physical).
  • Ensure all documentation on network equipment, systems and servers are maintained and available to the team (shared in MS Teams site).
  • Ensures all antivirus/antimalware/MDR, anti-spam, and intrusion deterrents are current and appropriately adjusted and monitored across all systems.
  • Set up user accounts for new employees with appropriate security levels.
  • Assist digital adoption and training specialist with developing and delivering user training where required.
  • Ensure principle of least privilege when configuring roles and account permissions for systems and people
  • Ensure strong passwords are used for configured accounts and MFA is enforced where appropriate.
  • Monitor for and ensure inactive users are disabled in a timely manner.
  • Assist with monitoring the SIEM and investigating events.
  • Ensure appropriate logging for identifying unauthorized activity is configured on servers and network equipment and that logs are kept for a minimum of 90 days and monitored.
  • Tracks, and assist the IT team with maintaining the shared records of all IT hardware and software inventory.
  • Maintain compliance with Microsoft licensing terms across IT infrastructure.
  • Review software licensing ahead of annual renewals, ensure appropriate count, and identify the most cost-effective licensing solutions for the organization.
  • Projects as assigned: investigate new software and hardware solutions and negotiate best pricing.
  • For matters escalated by or that are out of scope for 3rd party tier 1 support: provide IT support for GGC users, enabling them to be more productive in their positions.
  • Assist with acquiring and set up of hardware.
  • Assist the Technical Support Specialist in provisioning and deploying end point devices.
  • Monitor ticketing system, ensure assigned tickets are responded to within target times.
  • Assist in monitoring quarantine taking care to identify and release only legitimate emails.
  • Help to administer and monitor Office 365 (with a focus on Admin and Exchange online) and Azure AD to setup and support users across the organization, and to identify and respond to risks.
  • Administer Azure Infrastructure: support existing systems and assist with configure new systems when required.
  • When working remotely or when others in the team are working remotely: Maintain online presence on MS Teams during work hours and be responsive to messages from the rest of the team
  • Monitor and address issues with server performance.
  • Oversee and assist with back-up operations and disaster recovery preparations.
  • Proactively identify opportunities to improve our IT systems and processes so they are best practice. Work with the team to implement approved changes.
  • Learn and maintain skills and qualification for IT systems used by GGC.
  • Be mindful of risks to our information, systems, and processes. Be on the look out for unidentified risks and bring these to the attention of the Information Security Analyst, Senior IT Administrator, and Senior IT Manager when discovered.
  • Stay up to date with developments in the industry.

You are an ideal candidate if you have:

  • Post-Secondary degree in IT or related discipline.
  • 4 + years of experience in an IT Administrator, Network or Generalist role or comparable role (Network, infrastructure, endpoint).
  • A minimum of 2 years’ experience with MS Azure Infrastructure.
  • Intuitive demonstrable understanding of IT security and risk identification and mitigation.
  • Experience with a SIEM solution
  • Experience with a vulnerability management solution
  • Experience with a patch management solution
  • Experience with Exchange/Exchange online
  • Experience with managed switches
  • Computer software proficiency with MS Office Applications.
  • Strong analytical and problem-solving skills with superior attention to detail and accuracy.
  • Excellent Time management skills with the ability to prioritize and meet tight deadlines.
  • Excellent communication skills, both verbal and written.
  • You embody the attributes of our core DNA – welcoming, imaginative, courageous and enthusiastic.

Assets include:

  • MS Azure Infrastructure certification.
  • Risk and/or security certifications.
  • Working experience with a Non-Profit organization.

Starting salary: $55,231
*Salary based on location, Greater Toronto Area

If this sounds like a job tailor-made for you, apply today! Send your cover letter and resume (as one file) to Simon Bain, Talent Acquisition Specialist at HR@girlguides.ca. Reference to position title in subject line of email.

 

This position will remain open until filled. Interviews will be conducted on a rolling basis.
Submissions without a cover letter will not be considered. Please note that GGC accepts all genders for job applications. We encourage all candidates to apply, even if they do not meet all the job requirements.

GGC is committed to diversity, equity and inclusion.  We value a recruitment and selection process that is inclusive and barrier-free, and we encourage applications from people who are racialized,
Indigenous, people from the 2SLGBTQI+ community, people with disabilities
and other equity-seeking groups. GGC welcomes girls and women – cisgender and transgender – as well as non-binary people who are comfortable in spaces that focus on and are driven by the experience of girls.

Upon request, Girl Guides of Canada-Guides du Canada will make available accommodations during the recruitment process. Please note we do not require applicants to identify as a person with disability, or to disclose their disability, to request or access accommodation. Accommodation requests should be made in advance to People & Culture at HR@girlguides.ca

We thank all candidates for their interest. Only those selected for an interview will be contacted.

Employee Experience Specialist

Girl Guides of Canada–Guides du Canada (GGC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of A better world, by girls.

GGC is seeking a Employee Experience Specialist
*Hybrid work arrangement. Location: 50 Merton St., Toronto, ON

About the Opportunity

In partnership with our people managers and the People & Culture Team, the Employee Experience Specialist will actively execute full cycle recruitment and provide HR Generalist support to day-to-day human resources activities, HR related topics, projects and organizational initiatives.

In this role, your key responsibilities will include:

Talent Acquisition

  • Responsible for full cycle recruitment which includes but is not limited to advertising to create a qualified diverse pool of applicants, screening, assessing, coordinating and conducting interviews, reference checking, background checks, contract development and presentation.
  • Collaborate with Employee Experience Business Partner and people leaders on proactive recruitment planning.
  • Develop proactive sourcing methodologies to attract both active and passive candidates and create a talent pipeline.
  • Provide exceptional customer service to internal stakeholders including a high level of communication on the process and status of open positions.
  • Prepares and analyses data to assist in continually improving the recruitment process; identifying trends; recognize challenges and recommend effective strategies.
  • Stay informed on trends, best practices, legislative updates and their impact upon attraction and retention of talent.

Onboarding/Off boarding

  • Organize and carry out onboarding for new employees and off boarding of exiting employees.
  • Continually identify and implement ideas to improve onboarding experience for new hires, including development of Buddy program, check-ins and update as required.
  • Conduct exit interviews for exiting employees.
  • Identify the common trends emerging out of exit interviews and sharing analytics for improvements.
  • Research best practices and ensure improvement in processes.

Human Capital Management System & Analytics:

  • Participate in the development, coordination, implementation and maintenance of the Human Capital Management (HRIS) tool.
  • Develop HCM resources and training for employees and people leaders.
  • Support all staff with set up of their HRMS account, inquiries and troubleshooting.
  • In collaboration with the Director, People and Culture and Employee Experience Business Partner, oversee reporting and analytics of key metrics for talent management.

HR Administration & Employee Experience

  • Provide HR Generalist support to day-to-day human resources activities which could include employee relations, advice and counsel to people leaders on HR issues and partnering with other People & Culture team members on HR related initiatives.
  • Apply organizational policies regarding diversity, equity and inclusivity to processes, communications and customer service.
  • Provide general, ongoing support to employees, members/volunteers, responding to/directing inquiries and consulting with the appropriate groups and individuals to support the mission and vision of GGC.
  • Other duties as assigned.

Requirements:

  • Post-secondary university degree, college diploma, or college certificate with an emphasis on Human Resources or Organizational Behavior.
  • Minimum of 4 years of experience in a variety of functional areas including talent acquisition, employee engagement, training and development, performance management, compensation and disability management
  • Proficiency with MS Office (Office 365) and mastery of other applications including social media.
  • Working knowledge of ADP and various modules and reporting functions.
  • Proven ability to apply relevant policies, guidelines and legislation with knowledge of employment related legislation (e.g., ESA, Human Rights, AODA, OHSA).
  • Superior communication, customer service and problem-solving skills.
  • Ability to establish and maintain collaborative, credible and trusting relationships and partnerships with individuals across the organization.
  • High level of personal integrity and respect for confidentiality.
  • Ability to exercise sound judgement.
  • Desire to contribute effectively to a growing diverse team as well as work successfully independently.

Assets:

  • CHRP designation or working towards obtaining.
  • Experience working in a non-profit or volunteer environment.
  • French language skills/fluency (and any other language spoken in Canada).

Starting Salary: $55,231.
**Salary based on location, Greater Toronto Area

If this sounds like a job tailor-made for you, apply today! Send your cover letter and resume (as one file) to Leeanne Federico, Employee Experience Business Partne at HR@girlguides.ca. Reference to position title in subject line of email.

 

This position will remain open until filled. Interviews will be conducted on a rolling basis.
Submissions without a cover letter will not be considered. Please note that GGC accepts all genders for job applications. We encourage all candidates to apply, even if they do not meet all the job requirements.

GGC is committed to diversity, equity and inclusion.  We value a recruitment and selection process that is inclusive and barrier-free, and we encourage applications from people who are racialized,
Indigenous, people from the 2SLGBTQI+ community, people with disabilities
and other equity-seeking groups. GGC welcomes girls and women – cisgender and transgender – as well as non-binary people who are comfortable in spaces that focus on and are driven by the experience of girls.

Upon request, Girl Guides of Canada-Guides du Canada will make available accommodations during the recruitment process. Please note we do not require applicants to identify as a person with disability, or to disclose their disability, to request or access accommodation. Accommodation requests should be made in advance to People & Culture at HR@girlguides.ca

We thank all candidates for their interest. Only those selected for an interview will be contacted.