Current Opportunities

Click on a position title below to see details of the posting.

Manager, Member Risk

Have you heard about our big changes?  That’s right Girl Guides of Canada- Guides du Canada (GGC) has just launched a new vision, mission, look and feel as it continues to provide a safe space to empower a girl to be “Everything she wants to be”.   With our new vision of “A better world, by girls” and our mission “To be a catalyst for girls empowering girls”, we are excited to build on our 100+ year history to ensure that we are relevant to today’s girl.

We have new strategic priorities, a new product – Girls First, our updated Girl program delivered through a fully interactive digital platform, and a drive have our membership be reflective of the full diversity of Canadian girls and women.  Now we need to align our approach to member risk with our new approach to delivering exceptional experiences to our members. We’re looking for an experienced, proven, growth oriented, self-starter, to leverage all these great changes in a risk program as our Manager, Member Risk.  

We want every girl to be everything she wants to be which means that our approach to member risk should support this goal.  We need someone that understands the need to encourage thoughtful risk taking, while also striving to create safe environments and ensuring that the organization is aligned with national standards and best practices in the risk industry.

In the short term you will be working with an external consultant on improving our risk program including underpinning philosophy, processes, guidelines, technical support and training program. You will need to work with them to understand the needs of our members, test out new approaches and guidelines, develop change management initiatives, and manage the implementation and evaluation of the new approach.

Beyond that you’ll be the organizational lead on the day to day implementation of the current and future risk programs including assessing complex situations, providing support to volunteers and staff who implement activities, updating current guidelines and training content, and responding to issues that arise.

So does this sound like you?  If so, please read on for more details…

Risk approach:

You will work with external consultants leading an overhaul to GGC’s risk and safety approach and guidelines to implement a new model at the organization. You’ll need to think big picture and support the implementation of a program across the country but also understand the basic needs of a girl in her weekly unit meeting.


You’ll ensure GGC has clear guidelines and training programs that meet best practices around child and youth safety, outdoor activities, camping, international and local travel, boating, swimming and other aquatic activities. You’ll assess individual risk situations that arise and make recommendations to the organization and its members on how to handle these situations. You’ll also work with our insurance provider to report, manage and assess risk.


Member activity risk need a strong internal infrastructure to ensure that our 97,000 members are supported.  You will need to collaborate with other teams such as IT, Communications, Member Experience, Member Services, Learning and Development and HR to build the infrastructure necessary to support your risk program.

Program management:

You’ll oversee the implementation of the activity risk program including ensuring that evaluation and reporting is done regularly, training programs and guidelines are up to date and that the program meets the evolving needs of GGC’s members.


You will lead a team of volunteers with experience in activity risk at GGC with the possibility of staff in the future. You will coach and mentor this team to be a highly engaged and productive team.

If you think this role leverages all your skills and strengths, then make sure you have all the Basics before you apply...

The Basics

  • Related education (Recreation studies, Risk Management, Health & Safety, or other related discipline)
  • 5+ years’ experience in child and youth activity risk programs
  • Experience in youth development, special education, outdoor education, community development, and/or adventure education
  • Knowledgeable and experienced on all current safety regulations and standards related to camping, outdoor activities, boating, swimming and other aquatic activities
  • Knowledgeable and experience in leading and/or organizing international trips for youths
  • Strong relationship builder able to work in a highly collaborative environment
  • Experience working with volunteers in a non-profit environment
  • Excellent leadership skills and ability to motivate and engage direct reports and non-direct reports
  • Experience working with participants from diverse backgrounds and/or with special needs
  • Experience in leading/organizing international trips.
  • Experience in supervisory roles, specifically in the area of risk management
  • Excellent communication (written and verbal) and people skills

Final Details

  • Full time role, starting immediately
  • Located at 50 Merton Street, Toronto or the possibility of working remotely
  • Some travel and occasional weekend and evening work is required
  • Reporting to the Director, Member Relations
  • Competitive salary, benefits, and pension plan

If this sounds like a role tailor made for you, it is time to send us your story so that we can get to know you better.

Please submit your cover letter (this is your chance to tell us why you are our best choice for this job) and your resume (as one file) to Leisa McKenzie, Manager, People & Culture - and use Manager, Member Risk as the subject line.  

Deadline to apply is Monday, July 8th, 2019.

We thank everyone in advance who takes the time to apply to this role, but unfortunately we will only be contacting those selected for an interview. 

Summer Position: Girls First Platform Loading – Member Experience

This is a part-time paid position at the National Office of GGC from July to September 2019 (with the possibility of extension).

Our Member Experience team is seeking a student with a great eye for grammar, overall look and feel of documents and excellent disposition for detail. She/he will love building up the content of our web-based program platform including written and gallery content; and collaborating with expert contributors.

The successful applicant would support the entry of girl-friendly activity content into a Drupal platform. Drupal is very user friendly and you wouldn’t require previous experience with this platform. Training will be provided. There may also be an opportunity for some photography, video or other coordination, depending on candidate expertise.


  • Accurately copy/paste/upload girl-friendly content from a Word application to a digital Drupal-based platform
  • Enter volunteer content and some design collateral and ensure proper labeling on the site
  • Work directly with program writers, designer and editor to ensure content is entered correctly
  • Liaise with the Project Coordinator in any platform-related updates needed
  • Address questions from members on their platform-related questions via online chat or support documents
  • Participate in select meetings with the Member Experience department

You should apply if:

  • You embody the attributes of our core DNA – welcoming, imaginative, courageous and enthusiastic.
  • You are creative, curious and passionate about GGC’s future
  • You are excited by the prospect of rolling up your sleeves and working to leverage the potential of over 20,000 volunteers to deliver on GGC’s mission “to be a catalyst for girls empowering girls”
  • You have an ability to work in a fast paced team with excellent written and verbal communication skills
  • You have a background in communications, linguistics or English or French studies
  • You are a solution oriented individual with good critical thinking skills
  • You have the ability to work independently
  • You are fluent in computer skills: able to work effectively and efficiently in MS Word, toggling between different applications, reformatting and tweaking content as per content needs

Does this sound like you? Then apply today.

Submit a cover letter and resume (as one file) by Friday, July 7, 2019 to:

Leisa McKenzie – Coordinator, HR Services
Girl Guides of Canada–Guides du Canada
50 Merton Street, Toronto, Ontario M4S 1A3      

Girl Guides of Canada–Guides du Canada (GGC) recognizes and values the richness of human diversity in its many forms, and therefore strives to ensure environments where girls and women from all walks of life, identities, and lived experiences feel a sense of belonging and can participate fully.  This commitment to inclusion means our culture, programming, and practices encourage self-awareness and awareness of others; room for difference; and environments where girls and women feel safe, respected, supported, and inspired to reach their potential.

We thank all candidates for their interest. Only those selected for an interview will be contacted.

Upon request, Girl Guides of Canada–Guides du Canada will make available reasonable accommodations for persons with disabilities during the recruitment process. Accommodation requests should be made in advance to Human Resources at

Coordinator, Research Project Management

at the National Office
(Contract to February 2020)

Girl Guides of Canada (GGC) empowers every girl to be everything she wants to be.  

Come join our amazing team as we work together to achieve our vision “a better world, by girls!”

The Strategy team is actively seeking a dynamic individual to be our
Coordinator, Research Project Management

Come work with us to help ensure that the voices and perspectives of girls are heard and actioned!  We’re looking for you to be part of the small team that leads GGC’s work on generating, sharing and using knowledge.

As Coordinator, Research Project Management, you are an important member of GGC’s national strategy team, helping to support delivery of major initiatives like our Girls’ Voice Survey and the back-end of our Strategic Plan.  Working closely with the Design, Evidence & Insight Lead you will play a critical role in the delivery of important, research or knowledge-focused, projects. You will work with people inside and outside of our organization – from volunteers in provinces and territories across Canada, to research partners and vendors who support our work.

As our Coordinator, Research Project Management you will:

  • Provide project management and coordination support to the GGC Strategic Plan. This includes helping us stay organized and on top of many activities, ensuring strong communications and stakeholder relations, and supporting others to understand and use systems for information management and result tracking.
  • Provide support to key and priority internal and external research projects, including both projects that gather and understand feedback from girls in GGC and externally-focused projects that amplify girls’ voices to make waves across Canada. 
  • Play a leadership role in managing information and documentation, ensuring that key stakeholders (staff and members) have information they need in formats that work well for them.

You should apply if:

  • You are excited about putting your skills and energy to work on our girl-driven research efforts, doing your part to deliver on GGC’s mission “to be a catalyst for girls empowering girls.”
  • You have experience managing complicated multi-stakeholder projects and are able to use technology to support strong information management, communications and general project management. 
  • You have exceptional written and verbal communication skills in English.
  • You can manage multiple complicated projects at once - bringing a disciplined and organized approach to work, with a strong attention to detail.
  • You have to ability to build and maintain strong working relationships with a range of stakeholders across GGC.  Experience working in large non-profits or in volunteer-led organizations is a strong asset.
  • Existing knowledge or experience in applied research, evaluation, strategic planning or similar functions in social purpose organizations is a strong asset.
  • You can work effectively and collaboratively with others – including staff and volunteers - at distance.

If this sounds like you, then apply today! Submit a cover letter and resume (as one file) with salary expectations by Friday, July 5, 2019 to:

Leisa McKenzie – Manager, People and Culture
Girl Guides of Canada – Guides du Canada
50 Merton Street, Toronto, Ontario M4S 1A3      

Upon request, Girl Guides of Canada-Guides du Canada will make available reasonable accommodations for persons with disabilities during the recruitment process. Accommodation requests should be made in advance to People & Culture.

We thank all candidates for their interest. Only those selected for an interview will be contacted.